UX Writer & Corporate Content Designer
Orion Innovation Ciudad de México, Mexico
IT Services and IT Consulting · 5,001-10,000 employees
About the role
The UX Writer will create and define end-to-end digital content, including microcopy and transactional messages, to reduce friction and improve conversion. They will collaborate with cross-functional teams to maintain brand voice and standards while utilizing data to optimize digital funnels.
What they look for
Requirements
Candidates must have 5+ years of experience in UX writing or product design with a strong background in e-commerce and digital platforms. The role requires bilingual proficiency in English and Spanish, along with the ability to justify content decisions using UX metrics and data.
Full description
Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.
UX Writer Senior Bilingüe
Objetivo del puesto
Buscamos un UX Writer Senior Bilingüe responsable de crear y definir el contenido de experiencias digitales end-to-end, con enfoque en UX, e-commerce y conversión.
El rol requiere crear contenido original en español e inglés. No es un puesto de traducción: buscamos criterio editorial, entendimiento del usuario y capacidad para adaptar el contenido a cada mercado y contexto.
Responsabilidades
- Crear microcopy, CTAs, mensajes transaccionales, errores, estados vacíos y contenidos de producto en ES y EN.
- Diseñar contenido que reduzca fricción, mejore la experiencia y contribuya a la conversión.
- Colaborar con equipos de UX/UI, Producto, Tecnología y Marketing.
- Definir y mantener voz, tono, guidelines y estándares de UX Writing.
- Adaptar contenido entre español e inglés considerando contexto cultural e intención, evitando traducciones literales.
- Participar en iniciativas de CRO, A/B testing y optimización de funnels digitales.
- Utilizar métricas, insights y objetivos de negocio para sustentar decisiones de contenido.
Requisitos
- 5+ años de experiencia como UX Writer, Content Designer, Product Writer o similar.
- Experiencia en e-commerce, productos digitales o plataformas transaccionales.
- Experiencia trabajando con equipos multidisciplinarios de UX, Producto y Tecnología.
- Español e inglés bilingüe, con capacidad para escribir contenido original en ambos idiomas.
- Conocimiento de UX Writing, Content Design, CRO, customer journeys y funnels de conversión.
- Deseable experiencia con A/B testing y análisis de performance de contenido.
Competencias
- Pensamiento estratégico y orientación a negocio.
- Excelente criterio editorial y atención al detalle.
- Capacidad para justificar decisiones de contenido con base en UX y datos.
- Autonomía, ownership y comunicación efectiva.
Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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- What information we collect during our application and recruitment process and why we collect it;
- How we handle that information; and
- How to access and update that information.
Your use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy.
