Software Engineer III, Salesforce

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorgan Chase within the Consumer & Community Banking line of business, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.

Job responsibilities

• Develop and enhance Salesforce solutions across Sales Cloud and Service Cloud using Apex, SOQL/SOSL, LWC, and platform configuration.
• Design and implement integrations with internal/external systems using REST/SOAP APIs, OAuth/Named Credentials, Platform Events/CDC, and event-driven patterns.
• Build resilient integration behavior including error handling, retries, idempotency, and monitoring hooks.
• Deliver scalable implementations mindful of governor limits, bulkification, and async patterns (Batch, Queueable, Schedulable, Future).
• Implement automation using Flow, validation rules, approvals, and declarative features, making appropriate Flow vs. Apex decisions for maintainability.
• Design and maintain the Salesforce data model and security/sharing (Profiles, Permission Sets, role hierarchy, sharing rules, record types).
• Execute releases and DevOps practices using SFDX, Git, CI/CD pipelines, and disciplined environment management.
• Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness.
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
• Troubleshoot production issues, perform root-cause analysis, implement preventive improvements, and contribute through code reviews, standards enforcement, and mentoring.

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Required qualifications, capabilities, and skills

• Senior, hands-on Salesforce developer experience (typically 5+ years overall engineering with 3+ years on Salesforce, or equivalent depth).
• Deep Apex expertise (classes/triggers), strong SOQL, and unit testing best practices.
• Strong LWC experience with Aura awareness.
• Deep understanding of Salesforce security model (sharing, role hierarchy, permission sets, record types).
• Strong capability with Flows and platform automation patterns.
• Mandatory integration experience designing/consuming REST and SOAP services.
• Experience with event-driven integration patterns using Platform Events (publish/subscribe, replay, ordering) plus secure auth (OAuth, Named Credentials) and resiliency (timeouts, retries, partial failures, logging, reconciliation).
• Proven ability to build bulk-safe, performant solutions (query optimization, async/limit management) and work in CI/CD release practices using SFDX + Git (branching, PR reviews, deployment validation).
• Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, test creation, troubleshooting, or documentation) with demonstrated ability to critically evaluate, validate, and refine AI-generated outputs for correctness, performance, and security.
• Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; ability to guide peers on safe and effective usage within team practices.

Preferred qualifications, capabilities, and skills

• Hands-on Service Cloud experience (Case Management, Omni-Channel, Entitlements, Knowledge as applicable).
• Experience with Sales Cloud objects/processes (Leads, Opportunities, forecasting concepts where relevant).
• Familiarity with event streaming/middleware ecosystems (e.g., MuleSoft) and relevant Salesforce certifications (PD I/II, JavaScript Dev I, Service Cloud Consultant—nice to have).