SENIOR BUSINESS ANALYST

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

SENIOR BUSINESS ANALYST

Job Location:

Division of Employment and Rehabilitation Services (DERS) Information Technology (IT) Unit 1400 West Washington Street, Phoenix, Arizona 85007

Posting Details:

Salary: $80,000 - $90,000 annually 

Grade: 26

Closing Date: Open until sufficient resumes are received 

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.

DES is seeking an experienced and highly motivated individual to join our team as a Senior Business Analyst with the Information Technology (IT) Unit. This position is responsible for being the primary liaison between the Information Technology department and multiple business units. Supports the organization’s key business processes and applications and recommends business process redesign where applicable. Gathers and documents business requirements for large, complex projects. This position coordinates and oversees the work of multiple Business Analysts for large, complex projects.

Travel will be required for State business. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on State business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on State business shall maintain the statutorily required liability insurance (see Arizona Administrative Code [A.A.C.] R2-10-207.11).

This position may offer the ability to work remotely within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Job Duties:

• Acts as primary liaison between the Information Technology department and multiple business units. Manages automated/manual system definition, design, and implementation.
• Develops and executes comprehensive system test plans, conditions, test scripts, and test cases.
• Performs system testing of modifications made to the system and coordinates implementation of changes with technical support, security, and DTS programming staff.
• Supports the organization's key business processes and applications and recommends business process redesign where applicable.
• Gathers and documents business requirements for large, complex projects.
• Authors and publishes comprehensive written documentation for project development, federal investigations, and other projects assigned.
• Translates requirements into business, functional, and use case documents for large, complex projects.
• Creates, reviews, and updates policy, procedures, system broadcasts, training, and standards
• Creates and delivers related user documentation and end-user training.

Knowledge, Skills & Abilities (KSAs):

Knowledge in:

• Knowledge of research and analysis methodologies, requirement gathering, feasibility reviews, Impact Analysis, system analysis, design methodologies, techniques, business application process modeling, testing tools and processes.
• Knowledge of policies, procedures, programs (DERS), system applications, and business goals.

Skill in:

• Skills in proficient analytical techniques to evaluate information gathered from multiple sources, consolidate details and extract to functional requirements
• Skills in translating requirements into business, functional, and test scenarios for projects of various sizes and complexity.
• Skills in organization and time management with attention to detail to prioritize and plan multiple work

activities and setting goals to meet commitments. Ability to:

• Ability to work collaboratively in teams and across organizations
• Ability to identify opportunities for use of solutions to improve efficiency.
• Ability to write effective documents for technical and non-technical partners.

Selective Preference(s):

The ideal candidate for this position will have:

• Bachelor’s Degree and/or 10 years of experience in business analysis (or equivalent experience).
• Knowledge is normally acquired by study/seminars/classes and working jobs that require extensive and continual use of this knowledge, with at least three years of experience in management analyst work. These skills are acquired by on-the-job training experience appropriate to the management field, with two years of management analysis.

Pre-Employment Requirements:

• Candidate shall have or meet the requirements to obtain prior to their first day of employment, a valid Level One Arizona fingerprint clearance card that meets DES requirements for a Level One card pursuant to Arizona Revised Statute 41-1969.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

For questions about this career opportunity, please contact Maritza Duffy at (602) 679-5360 or email maritzaduffyazdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (602) 679-5360 or emailing maritzaduffy@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.