Senior Engineer - Apex Support
Malomatia Doha, Qatar
IT Services and IT Consulting · 1,001-5,000 employees
About the role
The engineer will manage the day-to-day operations, maintenance, and performance tuning of Oracle APEX applications and related database systems. They are responsible for resolving incidents, providing end-user support, and ensuring system stability through regular health checks and configuration management.
What they look for
Requirements
Candidates should have 4–6+ years of experience in Oracle application support with strong proficiency in SQL and PL/SQL. A bachelor’s degree in Information Technology or a related field is preferred, along with familiarity with ITIL processes and Oracle APEX development lifecycles.
Full description
Skills & Experience:
- Strong experience supporting Oracle APEX applications, including troubleshooting, maintenance, and user support.
- Good understanding of Oracle Database architecture and application development concepts.
- Proficiency in SQL and PL/SQL for debugging, data validation, and performance tuning.
- Experience working with Oracle APEX components such as pages, forms, reports, workflows, and APIs.
- Ability to handle application enhancements, minor customizations, and configuration changes.
- Experience with data integration and reporting support within Oracle-based environments.
- Familiar with monitoring tools, incident management, and ITSM processes (e.g., ServiceNow).
- Strong analytical and problem-solving skills to resolve application and data-related issues.
- Ability to collaborate with L3/technical teams for complex troubleshooting and fixes.
- Understanding of basic security, access control, and user role management in enterprise applications.
Responsibilities
- Manage day-to-day operations of Oracle APEX applications and related database systems, including application support, configuration, and access management.
- Perform regular health checks to ensure optimal application performance, availability, and data integrity.
- Proactively monitor application workflows and data processes to maintain accuracy, consistency, and reliability.
- Handle incidents and problems related to Oracle APEX applications, ensuring timely resolution in line with SLAs.
- Provide end-user support for issues related to application access, functionality, and reporting.
- Implement application updates, performance tuning, and configuration changes to ensure system efficiency and stability.
Qualifications
- Bachelor’s degree in Information Technology, or a related field (preferred).
- 4–6+ years of experience in Oracle application support or Oracle APEX environments.
- Strong hands-on experience with SQL and PL/SQL.
- Experience supporting Oracle-based applications and web-based systems.
- Familiarity with Oracle APEX development and support lifecycle is a plus.
- Understanding of ITIL processes (Incident, Problem, and Change Management).
- Strong communication skills and ability to support end users effectively.
About Malomatia
malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.
Our mission
Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.
Our vision
To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.
Driving change that makes a real impact
Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.
Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.
Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.
Join us in shaping the future of technology in Qatar
