IT Network Engineer

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location

680 Lake Shore Drive

Job Description

The IT Network Engineer is primarily responsible for the implementation and support of enterprise network infrastructure utilized by Lurie Children’s Hospital. This includes routers, switches, telecommunication and relevant network appliances and technology for transport of data and voice services within the Lurie Children’s campus and the Internet. This position performs tasks in association with IM application and network systems teams. Duties may be performed directly or coordinated with external technology and/or service partners. The IT Network Engineer is expected to be self-directed and perform responsibilities with minimal supervision.

Essential Job Functions:

• Implements and maintains one or more of the assigned network technologies currently in use at Lurie Children’s Memorial Hospital:
• Maintains Cisco wired and wireless network equipment and software.
• Maintains Voice over IP, VoIP and traditional PBX technology.
• Performs network troubleshooting and analysis utilizing Network General Sniffer and other inspection tools
• Works with the IT Network Engineer – SR and the Manager of IT Security for policy and design needs related to network infrastructure security.
• Develops and maintains cable, network rooms, and other physical elements of the network infrastructure.
• Participate in other department or organizational project tasks as required.
• Completes assigned Help Desk support tickets within IM Department standards
• Serves as liaison to vendors for equipment and software maintenance
• Develops and documents procedures covering all aspects of enterprise-wide network infrastructure
• Monitors and reports on performance for all enterprise network infrastructure and technologies.
• Performs ongoing capacity and performance planning for enterprise network infrastructure and related technologies.
• Assumes on-call responsibility for data center equipment operations, per the schedule.
• Performs other duties as assigned.

Knowledge, skills & abilities:

• Education: Bachelor’s degree in information systems/technology/computer science (or equivalent work experience).
• Comprehensive knowledge of Cisco or other network technologies, HP-UX and Microsoft Windows server, network and client operating systems and technologies as they relate to the network infrastructure.
• 1-3 years of experience working with Cisco technologies, in a complex enterprise network environment.
• 1-3 years of experience working with Microsoft, HP-UX, Solaris, and Windows client/server-based equipment/operating systems and applications in a complex enterprise network environment highly desired.
• 1-3 experience with wireless network technologies highly desired.
• 1-3 working with cable management and standards for IDF and Data Centers.
• For engineers working with telecommunications and voice technology: 1-3 years' experience in the operations and monitoring of all telecommunication systems, including PBX switches, VoIP, quality of service, voice mail, call/cost accounting, telephones, internal wireless phones.
• Certification in Cisco, Microsoft, and other networking technology highly desired.
• Demonstrated project management skills from a team member role.
• Programming or scripting skills necessary to assist in network administrative management tasks highly desired.
• Analytical thinking for effective problem determination and correction within the department and in the user community is essential. The ability to work independently, make decisions under pressure, while providing timely and responsive services are the keys to this position.
• Excellent time and project management skills, customer service and interpersonal skills, system diagnostic and communication (written and oral) are critical for success in this position.

Education

Bachelor's Degree (Required)

Pay Range

$83,200.00-$137,280.00 Salary

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• Tuition assistance
• Student loan servicing and support
• Adoption benefits
• Backup Childcare and Eldercare
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Discount on services at Lurie Children’s facilities
• Discount purchasing program

There’s a Place for You with Us

At Ann & Robert H. Lurie Children’s Hospital of Chicago and its affiliates (collectively “Lurie Children’s”), we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.  

Lurie Children’s and its affiliates are equal employment opportunity employers.  We value diversity and are committed to creating an inclusive environment for all employees.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law. 

For questions about how to request an accommodation please contact: employeehealth@luriechildrens.org

AI Notice 

Lurie Children’s utilizes certain AI-enabled features within our recruiting platform to support candidate engagement and assist recruiters in identifying and prioritizing applicants whose experience aligns with job requirements. All employment decisions are made by individuals.

It is a civil rights violation with respect to recruitment, hiring, promotion, or employment for an employer to use artificial intelligence that has the effect of subjecting employees to discrimination on the basis of protected classes under the Illinois Human Rights Act or to use zip codes as a proxy for protected classes.

For questions about the use of artificial intelligence in this process or any additional support, please contact: peoplequestions@luriechildrens.org