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Oracle

Principal Program Manager- Strategic Customer Delivery

Oracle · Nashville, Tennessee, United States · $90K–$210K/yr

IT Services and IT Consulting · 10,001+ employees

5 h ago
Senior (5-10 yrs) Full-time United States
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About the role

The Principal Program Manager will lead the integrated delivery execution for strategic customer programs by orchestrating cross-functional teams and managing technical dependencies. They are responsible for maintaining visibility into delivery milestones, risks, and decisions to ensure predictable technical outcomes for mission-critical workloads.

What they look for

Program management Strategic planning Technical delivery Cross-functional orchestration Risk management Decision tracking Capacity management Stakeholder reporting Cloud infrastructure Project delivery Dependency management Execution planning Leadership reporting Technical demand management

Requirements

The role requires 6 to 10+ years of experience in program management or a related field, with a focus on technical delivery and cross-functional leadership. Candidates must possess strong organizational skills to manage complex portfolios and communicate effectively with internal and external stakeholders.

Benefits

Medical insurance Dental insurance Vision insurance Short term disability Long term disability Life insurance AD&D Supplemental life insurance Health care flexible spending account Dependent care flexible spending account Pre-tax commuter benefits Parking benefits 401(k) savings and investment plan Paid time off Paid holidays Paid sick leave Paid parental leave Adoption assistance Employee stock purchase plan Financial planning Group legal Auto insurance Homeowner insurance Pet insurance

Full description

Oracle’s Strategic Customer Engineering organization enables Oracle’s most strategic customers to successfully plan, acquire, and consume OCI services at scale. Our customers run mission-critical and AI-intensive workloads on Oracle Cloud, and our mission is to ensure customer growth plans are translated into predictable and executable technical outcomes.

The Technical Delivery organization serves as the execution and delivery orchestration layer between Customer Management, Technical Demand, Capacity Management, Product, Engineering, Data Center Build, Networking, Operations, and regional delivery teams. The team is responsible for converting accepted strategic customer demand into executable delivery plans with clear milestones, dependencies, owners, risks, decisions, and handover criteria.

As a PM — Strategic Customer Delivery, you will own the integrated delivery motion for an assigned portfolio of strategic customers. You will maintain the complete delivery picture from accepted delivery baseline through documented handover, ensuring functional milestones are connected to customer commitments and critical-path risks are visible early.

You will not replace functional execution teams. Instead, you will own integrated visibility, cross-functional orchestration, decision tracking, escalation, and leadership reporting so strategic customer deliveries can move forward with clarity and accountability.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.