Technical Documentation Writer
Allot Mumbai, Maharashtra, India
Telecommunications · 501-1,000 employees
About the role
The technical writer will interface with subject matter experts to gather information for new products and features. They will also take full ownership of user guides, including writing, editing, and implementing feedback.
What they look for
Requirements
Candidates must have at least 4 years of technical writing experience and an engineering background with IP networking and Linux proficiency. Excellent written English and familiarity with AI documentation tools are also required.
Full description
- Full time position
- Location: Mumbai - Hybrid WM
Who we are:
Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world.
We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure.
At Allot, you’ll have the opportunity to develop professionally and personally in a dynamic environment with like-minded people who always go the extra mile to succeed.
What we are looking for:
A technical writer to join the training and documentation team, working from our office in Mumbai.
What you’ll do:
- Interfacing with subject matter experts in different departments across the company to gather information about new products and features
- Taking full ownership of user guides with responsibility for writing, editing, and implementing feedback
- Proof-reading and editing documents written by other departments
Requirements
What you should have:
- At least 4 years’ technical writing experience
- Excellent written English (mother tongue level)
- An engineering background with theoretical and practical experience in IP networking and hands-on Linux proficiency
- Mastery of Microsoft Word, and familiarity with other commonly used Technical Writing tools
- Experience with AI tool for document creation (MS Copilot, Claude)
- High attention to detail
- The ability to communicate effectively with subject matter experts from different teams and countries
- Ability to work on multiple projects with tight deadlines and manage one’s own time according to priorities set by the department manager
- Ability to focus on what matters – identifying and conveying key content from within large amounts of complex technical information
What would be great if you have:
- Experience with photo editing tools (e.g.: photoshop, illustrator)
- Good understanding of current trends and methods in the tech writing sphere
- Familiarity with the world of cybersecurity
