Customer Engineering Manager
NEXTDC · Sydney, New South Wales, Australia
IT Services and IT Consulting · 201-500 employees
About the role
The Customer Engineering Manager will lead technical proposal development and design solutions for hyperscale and colocation data centre projects. They will coordinate multi-discipline consultants and SMEs to ensure design standards, safety, and quality control are maintained throughout the sales and delivery cycle.
What they look for
Requirements
Candidates must have at least 5 years of experience in data centre or mission-critical design management. A degree in Electrical or Mechanical Engineering is required, along with strong communication skills and proficiency in industry-standard design and collaboration software.
Benefits
Full description
Company Description
At NEXTDC we are building the heart of Australia & Asia’s high tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the specific requirements of local, international customers.
NEXTDC is an exciting ASX 100-listed technology company, only 16 years young and operating 17 data centres across 7 major cities in Australia, with multiple international sites in development to support our customer’s digital infrastructure.
At NEXTDC our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer centric data centre services company.
Where Cloud lives and AI thrives
Job Description
NEXTDC is looking for a Custom Engineering Manager to lead tailored fitout engineering solutions and technical proposals across our Hyperscale, Colocation and Edge data centre projects. Reporting to the Head of Engineering & Customer Development, you'll drive proposal development from technical due diligence through to design documentation, working closely with multi-discipline consultants and NEXTDC's engineering subject matter experts to win and deliver customer opportunities.
You'll also lead facility audits, capacity assessments and scope development, partnering with our Design Centre of Excellence to bring standardisation, speed and value to hyperscale projects across Australia.
- Own technical proposal development for enterprise, hyperscale and neocloud customer opportunities
- Lead facility audits and capacity assessments across mechanical, electrical, hydraulic and fuel systems
- Coordinate multi-discipline consultants and NEXTDC SMEs across architecture, structural, electrical, mechanical, fuel, fire and security
- Apply NEXTDC design standards and Centre of Excellence lessons learned to improve speed, scale and reliability
- Work across the full sales cycle, from due diligence through to contract and design handover
- Play a key role in Australia's hyperscale and colocation growth
Your responsibilities will include:
- Preparing technical responses to customer opportunities, coordinating input across all disciplines
- Managing design development from brief through to executable contract documentation
- Reviewing customer contracts to identify and resolve technical risk
- Overseeing the shop drawing and technical submittal process to ensure tender compliance
- Championing safety-in-design and eliminating hazards through robust design practices
- Managing scope changes, design cost input and quality control across deliverables
This opportunity will see you working with world leaders in our space. Join our Australian journey now and be an integral part of our success.
Qualifications
- 5+ years' experience in data centre or mission-critical design management
- Degree qualified in Electrical or Mechanical Engineering
- Background with consulting engineers, contractors or client-side design management
- Proven ability to lead and motivate multidisciplinary teams of engineers, architects and consultants
- Strong communication and stakeholder skills, with the ability to build lasting relationships
- Proficient with design and collaboration tools such as Aconex, Procore, MS Project, Revit or Bluebeam
Contact us today to find out more about the local opportunities we have available
Additional Information
- Seize this exciting opportunity to join one of Australia’s fastest growing companies and play a key contributing role in the future of AI and the digital economy
- Join an inclusive, diverse and values driven working culture supporting hybrid work practices
- Enjoy awesome employee benefits (gifted share options, NEXTDC days, volunteer days, professional development, holistic wellbeing and mental health programs and more)
- Great opportunities to progress within our company (grow as we grow)
Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.
Make NEXTDC your next move.
