Lead Analyst - Business Systems Analysis (Health Finance)
Synapxe Singapore
IT Services and IT Consulting · 1,001-5,000 employees
About the role
The Lead Analyst will design system solutions, document user requirements, and manage project implementation for the eFC/eForms project. They act as a liaison between users and technical staff to ensure system performance and alignment with business needs.
What they look for
Requirements
Candidates must have at least 8 years of experience in IT systems development and implementation. Strong leadership, analytical skills, and a proven track record in project and vendor management are required.
Full description
Position Overview
The Lead Analyst develops and designs system/data product solutions, tests the performance and usability of systems/data product and prepares user training documentation. He/She handles situations which may require broad research of client business processes and requirements, information technology requirements, procedures or problems according to business needs. He acts as a liaison between system users and technical staff to address questions and issues.
He possesses an analytical mind, and is able to see interconnections with system solutions and usability. He adopts a systematic approach in handling ambiguous or complex issues, and actively discusses his perspectives to arrive at effective solutions.
This is a 2 year direct contract role.
Role & Responsibilities
The candidate will be involved in the eFC/eForms Project.
Identify business needs:
- Document needs and objectives, current operational procedures, issues
- Develop detailed user requirement documents
- Prioritise requests from multiple sources
- Propose prioritisation of user requests
Analyse systems:
- Analyse systems/data products and processes to identify enhancement opportunities
- Guide documentation of specifications and interfaces between systems/data products
- identify system/data products deficiencies and performance gaps
Develop solutions:
- Identify options for resolution of system gaps
- Align system design with the needs of the users
- Prepare solution design specifications
- Support the preparation of solution proposals
- Advocate technical compatibility and user satisfaction
- Conduct change impact analysis
- Document system enhancements and detailed specifications
Manage project implementation:
- Develop test plans and test cases
- Prepare test data to satisfy user acceptance test scenarios
- Document post-test evidence of expected results or defects
- Implement a new system/data products
- Support Planning of project timelines and resources needed
- Apply project management tools and processes to ensure project is cost-effective
- Prepare project status reports for stakeholders
- Follow best practices and frameworks for project implementation
- Vendor Management is an added advantage
Requirements
- Minimum 8 years of experience in developing, implementing and maintaining IT systems.
- Successful record of accomplishment in project management, user and vendor management and as a project lead for small to mid-scale projects.
- Strong communications skills – written and oral.
- Strong leadership and analytical skills and ability to work independently.
- Experience in healthcare industry is an added advantage.
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