Business Analyst

Overview

The Business Analyst is responsible for understanding current business practices and working collaboratively with users to provide support to our business partners. Using functional knowledge, the analyst engages with technical peers to solve complex business problems, by means of a systematic and disciplined approach. This position employs business process knowledge, analysis, design, testing and collaboration with technical peers to accomplish assignments.

MFA Oil Company is an Equal Opportunity/Drug-Free Employer.

Responsibilities

• Function as the ERP systems promoter by representing software functionality and applications that support key finance and supply chain areas

• When operational or performance problems occur, function in the coordinator and communicator role for resolution by pursuing a root-cause and continuous improvement approach

• Provide functional and business process experience during upgrade and implementation projects

• Develop training and documentation for end-users via training and procedure groups

• Plan, lead and actively participate in design and configuration when systems and applications customizations are required

• Understand financial and/or distribution application process flows and functionality, and plan detail test cases and scripts to conduct conference room pilots, system integration and user acceptance testing

• Facilitate alignment between the business and IT department by maintaining strong relationships between IT and its users

• Utilize knowledge of systems and reporting tools to gather, analyze, summarize data for management review

• Serve as a project coordinator or individual contributor, as required, to analyze business processes, systems, policies, and practices

• Participate in requirements gathering, design, configuration, testing and hyper-care for ERP enhancements and/or new technology solutions

• Maintain professional and technical knowledge appropriate for the applications and technology services required by the business including current awareness of technological and related business trends

• All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.

Job Requirements

• A Bachelor’s degree or equivalent work experience. Preferred emphasis in accounting, finance, management, information systems, business or related field

• Experience and ability to design and implement technology-enabled business solutions

• Excellent oral and written communication skills, including the ability to present and translate IT information to internal staff and management in relevant business terms

• Ability to present information persuasively, and to build consensus around proposed solutions across multiple functions

• Ability to build relationships and interact professionally with a diverse group including executives, managers, subject matter experts, business users, and outside vendors

• Excellent analytical and creative problem-solving skills

• Organizational and project management skills

• Ability to compile effective and concise visual reports in charts, graphs, and table format

• Strong proficiency with MS Office Suite to include Microsoft Excel, Power Point, Viso, and Word

• Ability to maintain the confidentiality of sensitive information

• Experience in working on multiple projects simultaneously

• Ability to learn new concepts and use technical materials

• Ability to consistently operate a computer and other office productivity machinery

• Capability to remain in a stationary position (standing and/or sitting) for up to nine hours per shift

• Ability to travel occasionally as needed within the organization’s footprint, with the possibility of infrequent overnight travel for training.

• Ability to exchange accurate information with MFA Oil Company employees and customers in English

• Ability to meet company requirements including successful pre-employment drug screening and criminal background check

• Legal authorization to work in the United States

Preferred Skills

• 2+ years of functional experience with JD Edwards EnterpriseOne Financial and/or Distribution applications

• Experience in communicating effectively on a departmental and cross-departmental basis

• Ability to grasp new concepts quickly

• Ability to work both independently and in a team environment

• Ability to work a fast pace

• Ability to set priorities and goals and develop plans for achieving them

• Ability to work on multiple projects within the constraints of deadlines

ABOUT MFA OIL COMPANY

MFA Oil Company, formed in 1929, is a farmer-owned cooperative and a leading propane retailer in the United States. The company supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. Through a subsidiary, MFA Oil operates Break Time convenience stores in Missouri; a Big O Tires franchise in Missouri, Arkansas, and Kansas; a solar panel installation company, BluSphere Energy; and APM, a wholesale fuel distributor.

BENEFITS

Our benefits are designed to invest in you! We offer a comprehensive benefits structure for regular full-time positions, including competitive wages, paid time off, paid company holidays, and the opportunity for eligible employees to share in company success through profit sharing and/or performance incentives. Health benefits include medical, dental, vision, an employee assistance program and company-paid life insurance, and short- and long-term disability. Our retirement benefits include a 401(k) plan with a company match offering pre-tax and Roth options.

OUR CULTURE

The core values of MFA Oil are aligned with our purpose and are the cornerstones upon which our culture is built.

• Put Customers First

• Respect Everyone – Demonstrate high regard or show special attention to customers, coworkers, vendors… everyone you come in contact with.

• Provide Excellent Service – Go the extra mile to ensure our customers are happy and satisfied with our products and services.

• Deliver on Your Promises – Do what you say you are going to do, when you say you are going to do it. Every time.

• Be Tenacious

• Give Your Best – Always give your best effort and seek to improve every day.

• Never Settle – Settling can lead to compromising on effort and quality of work. Find a way forward and don’t settle for “It can’t be done.”

• Work Passionately – Passion accelerates your abilities, propels you to overcome obstacles and shows customers and co-workers that you care.

• Lead by Example

• Do the Right Thing – When we let honesty and integrity be our guide, we will always be headed in the right direction.

• Take Ownership – Each of us must be accountable for ourselves, our colleagues, our customers and our company.

• Act with Empathy – When we recognize and understand each other’s challenges, we communicate better and grow stronger as a team.

GROWTH & DEVELOPMENT

We believe there’s always room to learn and grow, from entry-level employees to senior leaders. Opportunities exist for internal advancement and professional development including on-the-job training. Educational expense assistance is available for employees seeking to continue their education ambitions aligned with their employment within the company.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.