About the role

The Data Services Analyst is responsible for data collection, matching, remediation, and the creation of compliance reports for customers. They also provide functional and technical support while collaborating with internal teams on system enhancements and customer implementations.

What they look for

Data collection Data matching Remediation Report creation SQL Analytical skills Decision-making Communication skills Prioritization Time management Microsoft Office Excel Compliance reporting Data analysis Technical support

Requirements

A bachelor's degree is required, along with at least two years of experience in data-related roles. Proficiency in SQL and Microsoft Excel is essential, as well as strong analytical and communication skills.

Benefits

Medical insurance Dental insurance Vision insurance Health savings account Paid parental leave Disability insurance Life insurance Legal insurance Critical illness insurance Accident insurance 401(k) plan Profit sharing Generous PTO 11 paid holidays Professional development Company sponsored events

Full description

Description

POSITION SUMMARY

MedPro Data Services Analysts are a part of the MedPro Compliance Advisory’s Reporting Team. The team is primarily responsible for new customer implementations, data services and ongoing customer support. Data Service Analysts are responsible for data collection, matching, remediation, and report creation.

BENEFITS

Current benefit programs offered by MedPro include medical, dental, vision, health savings account, paid parental leave, disability and life insurance, legal, critical illness and accident insurance, 401(k) plan, profit sharing, generous PTO, 11 paid holidays, opportunities for professional development & growth and company sponsored events.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Learn and maintain expertise in the business and compliance requirements of Aggregate Spend
Learn and maintain expertise in the MedPro ComplianceReportingID application
Learn and utilize the SQL language to access the Aggregate Spend databases
Participate as needed in customer implementation and support meetings
Work with customer data files, application screens, and system reports
Perform outsourced remediation work for clients based on contractual needs
Perform data matching consistent with customer matching-criteria
Analyze customer data, offer suggestions, and assist with correction and configuration changes as needed
Generation and review of compliance reports
Compile reporting analytics
Guide customers through annual reporting seasons for successful completion
Configure customer environments to align with individual business needs
Provide functional and technical support for customers as needed
Interface with other MedPro teams to resolve customer issues and inquiries
Collaborate with other MedPro functions on system enhancements and bug fixes
Serve in one or more additional roles supporting team efforts beyond data services

Requirements

EDUCATION/CERTIFICATION

Bachelor’s degree required in any discipline; preferably in quantitative and analytic coursework

JOB QUALIFICATONS

Strong analytical, decision-making skills
Effective oral and written communication skills
Excellent prioritization and time management skills - efficiently organize multiple task responsibilities to meet deadlines
Proven ability to perform in a customer-facing role
Proficiency with Microsoft Office suite, particularly manipulating data using Excel
Life Sciences industry experience regarding HCP and HCO data is preferred
Desire to solve problems, innovate, gather facts and understanding and move fast
Ability to work in a highly interactive environment with a diverse team of colleagues
High computer literacy and ability to learn new skills, techniques, software, and processes
Ability to maintain professionalism and confidentiality regarding sensitive customer, prospect, or vendor information

YEARS’ EXPERIENCE

2+ years of post-collegiate job experience
2+ years data experience
Pharmaceutical or Medical Device industry experience is a plus

TECHNOLOGY/SOFTWARE KNOWLEDGE

Microsoft Word, Excel and Outlook
JIRA/Confluence
SQL

REQUIRED TRAVEL

10%

PHYSICAL REQUIREMENTS

Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
The individual is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer screen and extensive reading. The individual in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The individual must be able to remain in a stationary position 70% of the time.