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Hope Network

Shift Supervisor | DART | Full time 1st Shift (40 hours)

Hope Network Kentwood, Michigan, United States

Individual and Family Services · 1,001-5,000 employees

7 h ago
dart Mid (2-5 yrs) Full-time United States
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About the role

The Shift Supervisor provides leadership and oversight for children's residential services, ensuring safety, therapeutic support, and treatment goal attainment. They also mentor direct support professionals and maintain compliance with program standards and documentation requirements.

What they look for

Leadership Supervision Trauma-informed care Communication Mentoring Crisis intervention Documentation Compliance Patient care Teamwork Adaptability Conflict resolution Safety management

Requirements

Candidates must have a high school diploma or higher with 2-4 years of childcare institution experience depending on education level. Applicants are required to pass background checks, Michigan Central Registry clearances, and obtain CPR/First Aid certification.

Benefits

Competitive pay Medical insurance Dental insurance Vision insurance Virtual Concierge Medical Services 403(b) retirement plan Paid Time Off Paid training Tuition reimbursement Scholarship opportunities Employee Assistance Program Life insurance

Full description

Make a real impact—help someone build independence while building a career, you’re proud of.

The Shift Supervisor ensures the safety, well-being, and therapeutic support of children in Hope Network Children’s Residential Services. This role provides shift leadership and oversight, ensuring treatment goals, daily care needs, and program expectations are met using a trauma-informed approach. Shift Supervisors model positive relationships, provide supervision and interventions, support permanency and skill development, and mentor Direct Support Professionals (DSPs) while upholding Hope Network and DART standards.

What You’ll Do

  • Supervise and support staff during assigned shifts.
  • Ensure children’s safety and well-being.
  • Provide floor coverage and direct care as needed.
  • Ensure accurate documentation and compliance.
  • Support individualized care and treatment goals.

What We’re Looking For

  • Compassionate, dependable, and team-oriented
  • Strong communication and ability to build trust
  • Adaptable, patient, and resilient
  • Person-centered mindset with respect for individual differences

What You Bring

Preferred:

  • High School Diploma + 4 years of childcare institution (CCI)
  • 2 years of college + 3 years of CCI
  • Bachelor’s Degree + 2 years of CCI

Required:

  • Must pass Michigan Central Registry Clearance and any applicable out-of-state clearances; required annually.
  • Ability to lift 50 lbs.
  • Ability to pass background checks and fingerprints
  • Ability to obtain CPR/First Aid certification

Top Benefits

  • Competitive pay
  • Medical, dental & vision insurance (may vary based on job status)
  • Virtual Concierge Medical Services
  • 403(b) retirement with company match (up to 3%)
  • Generous Paid Time Off (PTO)
  • Paid training + career growth opportunities
  • Tuition reimbursement and scholarship opportunities
  • Employee Assistance Program (mental health + support)
  • Company-paid life insurance

Why Hope Network

Not your average job. Not your average impact.

At Hope Network, you’re not just filling a role—you’re showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters.

Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters.

Apply today and start making a difference.

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