IT BUSINESS ANALYST

IT Business System Analyst – Milan

Salary 40k-50k

About BYD

Our purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for an IT Business Systems Analyst that connects with this mission and wants to create positive impact by joining a diverse and dynamic team.

BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 900,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

Your profile

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, Engineering, or a related field.

• 3–7 years of experience as a Business Systems Analyst, Business Analyst, Functional Consultant, or similar role supporting enterprise applications.

• Strong understanding of CRM, ERP, WMS, Customer Service, Supply Chain, Logistics or related business systems. Experience in the automotive industry is preferred.

• Excellent communication, stakeholder management, and documentation skills, with the ability to translate complex business requirements into clear functional specifications.

• Strong analytical and problem-solving skills, with the ability to assess business impacts, evaluate solutions, and drive continuous improvement.

• Proficiency in SQL and database query tools is required for data analysis, troubleshooting, reporting, and validation of business requirements.

• Experience with data visualization and reporting tools such as Power BI, Tableau, Looker, or similar analytics platforms is highly preferred.

• Familiarity with APIs, system integrations, data models, and enterprise application architectures.

• Basic Python scripting skills for data analysis and automation are a plus.

• Fluent in English and the local market language. Chinese language skills are considered an advantage.

Key Responsibilities

• Partner with business stakeholders to understand business processes, pain points, and operational requirements within the assigned domain.

• Gather, analyze, document, and manage business and functional requirements, ensuring alignment between business needs and system capabilities.

• Collaborate with Product Managers, Engineering teams, and business stakeholders to design and implement effective technology solutions.

• Validate proposed solutions and ensure they meet business requirements, operational needs, and user expectations.

• Lead User Acceptance Testing (UAT), coordinate business validation activities, and support successful solution deployment.

• Analyze business and operational data to identify trends, root causes, and opportunities for process improvement and automation.

• Develop and maintain business process documentation, system operation manuals, training materials, and user guides.

• Provide functional support, user training, and ongoing system administration for business-critical applications.

• Manage and support key business systems including CRM, Digital Marketing Platforms, Dealer Systems, API integrations, and related business applications.

What we Offer

• International work environment;

• Opportunities for career growth and development;

• Career opportunities in electric vehicles: Be part of the innovative and rapidly growing electric vehicle industry;

• Multilingual training: Enhance your language skills with our comprehensive training programs;

• Competitive salary and benefits.

Location: Milan