Application Support Engineer
Accenture Bengaluru, Karnataka, India
Business Consulting and Services · 10,001+ employees
About the role
The role involves managing and supporting enterprise SQL Server environments, including installation, configuration, and performance tuning. You will also be responsible for ensuring database availability, security, and disaster recovery in a 24x7 production environment.
What they look for
Requirements
Candidates must have at least 2 years of experience in database management and a full-time 15-year educational background. Proficiency in Microsoft SQL Server administration and familiarity with high availability technologies are essential.
Full description
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Database Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education
Summary: We are seeking a skilled MS SQL Server Administrator with 4+ years of experience in managing and supporting enterprise SQL Server environments. The ideal candidate should have hands-on experience in SQL Server administration, backup & recovery, performance tuning, database maintenance, troubleshooting, security management, and high availability technologies. The role involves supporting business-critical production databases in a 24x7 environment while ensuring database availability, reliability, and performance.
Roles & Responsibilities: Database Administration Install, configure, upgrade, and patch SQL Server 2016/2019/2022 instances. Manage databases across Development, UAT, Pre-Production, and Production environments. Create and maintain databases, users, roles, and permissions. Perform database refreshes and environment cloning activities. Manage database growth, storage allocation, and capacity planning. Backup & Recovery Configure and monitor Full, Differential, and Transaction Log backups. Perform database restore and recovery activities during incidents and DR testing. Validate backup integrity and recovery readiness. Support DR exercises and recovery validation. Performance & Monitoring Monitor database health, availability, and performance. Identify and resolve blocking, deadlocks, long-running queries, and resource bottlenecks. Perform index maintenance, statistics updates, and database integrity checks. Analyze SQL Server CPU, memory, I/O, and wait statistics. High Availability & Disaster Recovery Administer and support: o Always On Availability Groups o SQL Failover Clusters o Log Shipping o Database Mirroring o Replication Participate in failover and failback testing activities. Security & Compliance Implement SQL Server security standards and access controls. Manage AD Integrated Authentication and SQL Logins. Review permissions and enforce least-privilege access. Support audit, compliance, and vulnerability remediation activities. Incident & Change Management Troubleshoot database incidents and service requests. Participate in major incident resolution and RCA activities. Execute production changes following ITIL processes. Maintain operational documentation and runbooks. Required Technical Skills Database Platforms Microsoft SQL Server 2016 / 2019 / 2022 Azure SQL Database (Good to Have) Azure Managed Instance (Good to Have) Preferred Certifications Microsoft Azure Database Administrator Associate (DP-300) Microsoft Azure Fundamentals (AZ-900) ITIL Foundation Certification
Professional & Technical Skills: - Must To Have Skills: Proficiency in Database Management. - Experience in database performance tuning and optimization. - Knowledge of backup and recovery procedures for database systems. - Familiarity with database security best practices and access controls. - Ability to troubleshoot database connectivity and integrity issues. - Understanding of database replication and high availability concepts.
Additional Information: - The candidate should have minimum 2 years of experience in Database Management. - This position is based at our Bengaluru office. - A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
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