NOC support engineer
Softtek
IT Services and IT Consulting · 10,001+ employees
20 h ago
Mid (2-5 yrs)
Full-time
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About the role
The NOC support engineer is responsible for monitoring network data, troubleshooting issues, and managing tickets. They will also handle vendor coordination and RMA processes to ensure network stability.
What they look for
Troubleshooting
Routing
Switching
ServiceNow
Network Monitoring
Vendor Management
RMA Management
Ticket Management
Topology
MPLS
ITIL
SDWAN
Versa
Wireless
CCNA
CCNP
Requirements
Candidates must have at least 3 years of experience in network troubleshooting and routing/switching. Proficiency in English and knowledge of ITIL, MPLS, and SDWAN are required, with CCNA or CCNP certifications considered a plus.
Full description
SSR NOC Engineer
Requirements
- +3 years of experience
- Troubleshooting networks
- Routing and Switching
- Experience handling Tickets
- Experience managing vendors, RMA's, Tickets.
- ServiceNow
- Monitoring and troubleshooting
- Time Management
- Topology mpls
- ITIL Knowledge basic
- SDWAN versa basic knowledge
- Network Data
- Alert Monitoring
Nice To Have
- CCNA, CCNP, Access point / Wireless
Required Languages
English Advanced 80-95%.
Location
Buenos Aires, Argentina.
