Product Life Cycle Manager Strategic Accounts
Sartorius Yauco, Puerto Rico
Biotechnology Research · 10,001+ employees
About the role
The Product Lifecycle Manager will oversee the end-to-end lifecycle of consumables for strategic accounts, ensuring regulatory compliance and continuity. They will act as the primary interface for quality, change management, and crisis resolution across various internal departments and customer sites.
What they look for
Requirements
Candidates must hold a Master’s degree in Life Sciences, Engineering, or Biotechnology and possess at least 5 years of experience in product lifecycle, quality, or compliance management. Strong expertise in regulated biopharma environments and the ability to manage complex stakeholder relationships are essential.
Benefits
Full description
As the Product Lifecycle Manager Strategic Accounts role, you will safeguard the end‑to‑end lifecycle of consumables business within assigned Strategic Accounts, serving as the single point of contact for quality, compliance, and change management to protect existing revenue, ensure regulatory robustness, and enable sustainable Strategic Account growth.
What you will accomplish together with us:
- Drive product lifecycle management for consumables within the Strategic Account, ensuring continuity, regulatory compliance, and protection against competitive conversion
- Steer quality‑related interactions for the Strategic Account, including complaints, audits, change notifications, quality agreement alignment, and regulatory compliance discussions across all sites and Business Units
- Steer quality‑related interactions for the Strategic Account, including complaints, audits, change notifications, and regulatory compliance discussions across all sites and Business Units
- Pre‑assess change notification impact, coordinate acceptance processes, and ensure implementation in line with MSA and quality agreements
- Lead crisis management, acting as the interface between customer, Quality, Supply, Product Development, Engineering, and SAM under expedited timelines
- Standardize and harmonize consumables portfolios at Strategic Account level, aligning customer expectations with Sartorius lifecycle and single-use strategies
- Contribute to tenders and short‑term growth by ensuring full compliance readiness and lifecycle robustness of proposed solutions
What will convince us:
- Master’s degree in Life Sciences, Engineering, Biotechnology, or comparable field
- 5+ years of experience in product lifecycle, quality, or compliance management within regulated biopharma environments
- Solid understanding of consumables, change notification processes, audits, and quality agreements
- Proven ability to manage crisis situations and cross‑functional coordination in complex customer setups
- High stakeholder credibility with customers, Quality, Supply Chain, and Sales
- Structured, detail‑driven, and resilient under pressure
- Fluent in English
- Identification with our core values: Sustainability, Openness, Enjoyment
What We Offer
- Paid vacation and sick leave
- 14 paid holidays annually
- Impressive campus: Located on 219,000 square meters, our campus is home for more than 1,000 employees.
- We offer conference areas, and a development center
- Medical, Dental and Vision insurance along with Company Retirement Plan
- On-site cafeteria and coffee shop
- On-site occupational health offices including Laboratory Services
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.
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About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application. www.sartorius.com/careers
