Business Analyst, Cards Technology - Top Bank

Support delivery of card and payments initiatives by gathering requirements, defining business processes, and working with technology teams to deliver solutions across the card lifecycle. The role focuses on card products, payment processing, reconciliation, operations, and stakeholder coordination in a regulated banking environment.

What you’ll do

• Gather and document business requirements for card and payment

changes.

• Map current and future processes across authorisation,

settlement, reconciliation, disputes, and servicing.

• Work with IT, operations, procurement, compliance, and testing

teams to support delivery.

• Support UAT, issue triage, and process rollout.

• Prepare user stories, process flows, and functional

documentation for Agile delivery.

Requirements

What you need

• Experience as a Business Analyst in cards, payments, or banking

technology.

• Good understanding of credit/debit cards, card processing, and

payment flows.

• Strong stakeholder management and requirement-gathering skills.

• Familiarity with Agile delivery and cross-functional project

environments.

• Exposure to card operations, reconciliation, and

risk/compliance controls.

Nice to have

• Experience with virtual cards, lodge cards, or commercial card

products.

• Knowledge of ERP systems such as Oracle.

• Experience working across global teams and vendor partners.