HCM Business Analyst
NCS Australia · Sydney, New South Wales, Australia
Outsourcing and Offshoring Consulting · 201-500 employees
About the role
The Business Analyst will work with HR and business stakeholders to map processes, gather requirements, and design HCM solutions. They will support the full project lifecycle, including configuration, testing, defect resolution, and implementation activities.
What they look for
Requirements
The role requires strong business analysis experience within HR or HCM environments and proficiency in process mapping and requirements gathering. Candidates should have experience with HCM platforms such as Oracle HCM, SAP SuccessFactors, or Workday, and possess excellent stakeholder communication skills.
Benefits
Full description
Company Description
At NCS Australia, we are more than a technology services company—we are a team of innovators, problem-solvers, and creators shaping the future. With a strong presence across the APAC region, we partner with government and enterprise organisations to tackle complex challenges and deliver solutions that drive real, lasting impact.
Job Description
Initial 6 month contract with a view to extend
Macquarie Park location
We are looking for an experienced HCM Business Analyst to join a major HR transformation program. This is a hands-on role for someone who understands HR processes, can work closely with stakeholders and is comfortable getting into the detail to help deliver practical solutions.
You don’t need to have worked on a specific HCM platform — Oracle HCM experience is desirable, but we are open to candidates with strong experience across other HCM platforms.
About the role
You will work across business and technology teams to understand requirements, map processes and support the design and delivery of HCM solutions.
Key responsibilities will include:
- Working with HR and business stakeholders to understand requirements and translate them into practical solutions
- Mapping current and future-state HR processes
- Developing business requirements, functional documentation and configuration workbooks
- Working closely with functional and technical teams through design, configuration, testing and implementation
- Identifying process improvements and opportunities to simplify and standardise HR processes
- Supporting workshops, requirements gathering, process design and solution validation
- Ensuring solutions align with the broader HR transformation objectives
- Supporting testing, defect resolution and implementation activities
Qualifications
We're looking for a practical, delivery-focused BA who is happy to roll up their sleeves and get into the detail
You will ideally bring:
- Strong Business Analysis experience within HR/HCM environments
- Experience working on HR transformation or HCM implementation projects
- Experience with an HCM platform such as Oracle HCM, SAP SuccessFactors, Workday, Dayforce or similar
- Strong process mapping and requirements gathering skills
- Experience developing configuration workbooks or functional specifications
- Good understanding of HR processes, particularly Compensation & Benefits, Performance Management and Recruitment would be desirable
- Strong stakeholder engagement and communication skills
- The ability to work effectively between business stakeholders, functional teams and technical teams
- A proactive, hands-on approach with the ability to hit the ground running
The person
This role will suit someone who is curious, commercially minded and solutions-focused — someone who doesn't just document requirements but wants to understand the problem, improve the process and help deliver the solution.
If you have strong HCM/HR transformation experience and are comfortable getting into the detail, we'd like to hear from you.
Additional Information
Why join us: 
NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.
 
NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.
At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. 
 
Agencies:
We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.
 
Work rights and background checks: 
To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks
- Department: Digital Applications
