Business Analyst

Work Location

Kelowna Corporate Office

About the Role

Reporting to the ERP Manager, the Business Analyst will act as a key link between business stakeholders and technology teams. This role will analyze business processes, define requirements, support Dynamics 365 Finance and Operations (F&O) initiatives, and identify opportunities to improve efficiency through process optimization, automation, analytics, and emerging AI technologies. The Business Analyst will help deliver scalable, compliant solutions that support SNDL’s business objectives and digital transformation strategy.

Responsibilities

• Partner with business stakeholders to understand processes, assess user needs, identify improvement opportunities, and recommend system enhancements that support business objectives.
• Collaborate with technical teams to implement workflow automation, system integrations, and robotic process automation (RPA) solutions.
• Apply Dynamics 365 F&O knowledge to recommend solutions, answer process questions, and support application changes.
• Document business requirements, functional designs, process flows, current and future states, gaps, training materials, and end-user documentation.
• Own key ERP processes and provide functional expertise to ensure solutions are implemented efficiently and effectively.
• Implement ERP enhancements, configuration changes, reports, and integrations that support business needs.
• Create and execute test plans to validate implementations, upgrades, enhancements, and integrations.
• Provide training and knowledge transfer to end users and internal support teams through documentation and formal sessions.
• Support production issue resolution in partnership with business operations and technical teams, escalating issues when leadership involvement is required.
• Support SOX compliance by following application security and change management policies and providing audit evidence when requested.
• Support special projects and other related duties as required.

Qualifications

• College diploma or university degree in computing, finance, business analysis, or a related field.
• 5+ years of experience as a Functional Lead or Business Analyst, including 3+ years working directly with Dynamics 365 F&O.
• 3+ years of manufacturing and supply chain experience in Dynamics 365 F&O
• Working knowledge of Azure DevOps.
• Experience participating in a Dynamics 365 F&O implementation is an asset.
• Knowledge of Sarbanes-Oxley Act (SOX) compliance methodology.
• Experience implementing, optimizing, and supporting ERP functionality in a medium to large multi-location organization.
• Familiarity with SQL, data analysis, and reporting tools such as Excel and Power BI.
• Strong analytical, customer service, and problem-solving skills.
• Ability to work independently and collaboratively, with strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Experience with Microsoft Power Platform, including Power Automate, Power Apps, and Copilot Studio, is an asset.
• Experience identifying automation opportunities using workflow automation, AI, or RPA technologies is an asset.
• A business analysis certification or designation is a strong asset.

What Makes SNDL a Great Place to Grow:

• Competitive compensation including performance-based bonuses and annual salary reviews.
• Comprehensive health and dental benefits, including a Healthcare Spending Account.
• Three weeks of paid vacation with annual rollover.
• Flexible, hybrid work arrangements to support work-life balance.
• Recognition and rewards programs that celebrate individual and team achievements.
• Employee & Family Assistance Program (EFAP) with mental health, financial, and family support.
• Employee perks and discounts program, offering savings across fitness, wellness, lifestyle, retail, and everyday services

We are grateful for the interest in this role from all candidates, however, we will be contacting only those that are selected for next steps in the hiring process. 

Our Commitment to Diversity & Inclusion

SNDL is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment, SNDL encourages applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities. 

Targeted Compensation - $84,000 - $86,000

About SNDL

SNDL is one of Canada’s leading and fastest-growing liquor and cannabis companies. As the country’s largest private-sector retailer, our portfolio includes well-known banners such as Wine and Beyond, Liquor Depot, Ace Liquor, Value Buds, Spiritleaf, and Cost Cannabis.

We’re also one of Canada’s largest vertically integrated cannabis producers, recognized for our innovation, low-cost manufacturing, and award-winning brands including Top Leaf, Contraband, Palmetto, Bon Jak, La Plogue, Versus, Grasslands, Vacay, Pearls by Grön, No Future, and Bhang Chocolate.

Driven by purpose, performance, and people, SNDL is shaping the future of retail and cannabis by bringing people together through exceptional products and experiences.

Rate Of Pay

86000CAD

Salary Plan

Learn more about SNDL