Manager, Product Management, Commercial – T&E

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management, Commercial – T&E

The Commercial segment represents a $4.9T opportunity for the region, and the Commercial Platforms are key a differentiator to win and grow the Commercial business for Mastercard. The Smart Data platform is a key focus of overall commercial strategy and is integral to our success. The Product Manager will work directly with the regional lead T&E/B2B lead supporting Smart Data scaling in the region, execute on the strategy and oversee issuers onboarding to drive revenue. The Product Manager will work directly with the regional lead T&E/B2B lead supporting Smart Data scaling in the region, execute on the strategy, oversee issuers onboarding to drive revenue. In addition, the Product Manager to ensure end-to-end quality of Smart Data features / enhancements at the regional level.

The role is responsible for:

• Management of assigned custom client requests, issuers training and ad-hoc support for the Smart Data portal
• Identify at risk processes and implementation to mitigate challenges and reduce time to revenue
• Support development, execution, and delivery of product features into the market
• Contract and billing management, product performance,
• Track Smart Data KPIs and identify opportunities for growth

About the role This role requires the successful candidate to:

• Be a successful team player with experience in product management
• Have a customer centric focus, and ability to manage internal and external stakeholders (clients, internal partners, 3rd party partners), etc.
• Build relationships with global counterparts
• Create a network of within Product, customer delivery and customer support
• Develop deep knowledge of Mastercard Smart Data suite and the entire commercial transaction flow
• Understand and translate customers’ expectations and work with the account team to deliver

All About You Experience:

• Background preferred in one or more of the following:
• Product management and development
• Agile Development
• Technology Development & Operations
• Commercial products or commercial payments
• Strong communication and collaboration skills
• Strong ability to interact with, influence, and build consensus across a variety of internal business units, external partners, and service providers
• Familiarity with PME framework
• Undergraduate degree required. MBA preferred

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.