Data Insights Analyst
Altair Global Frisco, Texas, United States
Human Resources Services · 501-1,000 employees
About the role
The Data Insights Analyst acts as a liaison between business owners and technical teams to design, test, and implement reporting solutions. They are responsible for analyzing complex business problems, maintaining reporting system efficiencies, and managing client account plans.
What they look for
Requirements
Candidates must have at least two years of experience in relocation management or an adjacent industry and possess strong analytical and communication skills. A Bachelor’s degree in Business Management or equivalent experience is preferred, along with proficiency in SQL and Microsoft Office.
Full description
POSITION SUMMARY:
The Data Insights Analyst analyzes complex business problems that may be solved or optimized with technology by participating in each stage of report development and in cross-functional project teams to address business or reporting needs. The Data Insights Analyst acts as a liaison between business owners, work groups and technical teams in identifying, evaluating, and developing reports.
ESSENTIAL JOB FUNCTIONS:
- Maintains a thorough understanding of customer needs from a business and technical perspective
- Maintains working knowledge of the Company’s reporting capabilities to maximize system efficiencies
- Conducts analysis, design, evaluation, testing and implementation of client and internal reports
- Conducts annual reviews of client and internal report subscriptions to ensure current reporting needs are being met
- Develop strategic (annual) client account plans and retention initiatives
- Uses professional concepts and company objectives to resolve complex issues in creative and effective ways
- Distinguishes actual business needs and adheres to prescribed methods for obtaining solutions
- Identifies the root cause of problems and creates logical and innovative solutions, along with program changes or solutions for recurring gaps
- Works closely with assigned groups to define project scope and business requirements and sees them through implementation
- Acts as a liaison between the business users and technical systems groups
- Helps build business knowledge within Reporting Services and helps educate business users on Altair’s reporting capabilities
- Analyzes and prioritizes reporting ticketing system
- Works on complex issues/projects where analysis techniques are used
- Participates in ad hoc projects, non-routine assignments, and report management meetings as requested
- Coordinates meeting dates, reviews reporting, and prepares Quarterly, Mid-Year and Annual business review dates and materials
EDUCATION:
Bachelor’s Degree in Business Management, advanced studies or equivalent combination of experience, skills, training, and education preferred.
TRAINING AND EXPERIENCE:
- Minimum two years of progressive experience in relocation management or adjacent industry
- Experience working with technical teams to achieve expected business goals
- Strong written and oral communication skills to make technical or non-technical material understandable to the business units, to make presentations to management and other personnel, and to conduct meetings and training sessions
- Strong organizational and time management skills
- Demonstrated ability to work effectively with clients to help them achieve business goals and/or process efficiencies
- Strong knowledge and use of Microsoft Word, Excel, Power Point, and SQL
- Analytical with meticulous attention to detail and strong problem-solving skills
WORK/PHYSICAL ENVIRONMENT:
Office setting and/or home office work environment. Team member must be able to operate standard office equipment. Team member spends substantial amount of time working on the computer, on the phone and working under deadlines.
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable team members with disabilities to perform the essential job functions.
Team members must demonstrate knowledge of, and support, the company vision and value statements, policies and procedures, confidentiality standards, inclusion and diversity initiatives and code of business conduct.
Note: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
