Reporting Business Analyst (Technical BA- Reporting)

JOB DESCRIPTION: -

Role Summary

The Reporting Business Analyst (Tech BA – Reporting) provides specialist business analysis capability across data‑intensive reporting and analytics initiatives within the Collections and Customer Assist Programs.

The role is accountable for translating complex reporting, data migration, and downstream data requirements into clear, actionable artefacts that enable accurate, scalable, and trusted reporting outcomes across various systems and data platforms associated reporting and insight solutions.

Operating as an embedded member of a delivery squad, the role partners closely with Product Owners, Solution Engineers, Business reporting teams, Data Platforms, and downstream data consumers to ensure reporting solutions meet business, regulatory, and operational expectations.

Role Purpose

• Deliver trusted, timely, and

actionable reporting outcomes that support business and regulatory decision‑making.

• Act as the bridge between business

needs and technical delivery for reporting and analytics.

• Ensure reporting requirements are

clearly defined, traceable, and aligned to data standards, quality expectations, and platform constraints.

• Enable scalable and sustainable

reporting solutions through strong data analysis, data mapping, and documentation practices.

Key Responsibilities

Reporting & Data Analysis

• Profile and analyse medium-large

and complex datasets to support reporting, analytics, reconciliation, and regulatory outcomes.

• Define, validate, and maintain data

mappings, reporting logic, and reconciliation rules for data migration and downstream reporting.

• Identify, investigate, and document data quality issues, gaps, and root causes, including remediation

options and dependencies.

• Support impact assessments for

reporting and data changes across releases, migrations, and platform transformations.

Requirements & Delivery

• Elicit, analyse, and document business

and technical requirements related to reporting and data outcomes.

• Translate requirements into Jira

user stories, acceptance criteria, and supporting artefacts (e.g. data mapping, lineage, rules).

• Support sprint delivery through

clarification of reporting scope, assumptions, dependencies, and constraints.

• Ensure reporting requirements are traceable,

testable, and aligned to delivery objectives and regulatory expectations.

Stakeholder Engagement

• Act as a key liaison between

delivery squads and Business reporting, and Data Platform teams.

• Collaborate with Product Owners,

Squad Leads, Solution Engineers, Testers, and Downstream Consumers to ensure shared understanding of reporting outcomes.

• Participate in working sessions,

design discussions, requirement walkthroughs, and reporting‑focused forums.

• Support communication of reporting

changes, impacts, and risks to relevant stakeholders.

Governance & Assurance

• Ensure reporting requirements align

with agreed data, platform, architectural, and security standards.

• Contribute to documentation

required for governance, approvals, audits, and change processes.

• Support release readiness activities

by validating reporting changes prior to go‑live.

• Assist with the creation and

maintenance of data lineage, artefacts, and knowledge transfer documentation.

Delivery Context

• Embedded within the Data

Reporting Squad operating in the Collections / Customer Assist ART.

• Supports initiatives across the

Collection Migration Art and Enterprise Customer Solution Programs, with a strong emphasis on downstream reporting and data impacts.

• Operates in a scaled Agile /

SAFe environment, contributing to sprint planning, refinement, and delivery ceremonies.

• Engages with both onshore and

offshore contributors where applicable.

Skills & Experience

Essential

• Strong experience as a Technical

Business Analyst in data‑heavy or reporting‑focused environments.

• Strong analytical skill and have

experience in delivering medium complex data projects with a strong focus on data quality, lineage, and reconciliation between legacy and new systems.

• Experience defining data

mappings, reporting logic, reconciliation rules, and data lineage.

• Advanced in SQL, Python &

Alteryx and Excel.

• Advanced documentation skills,

including user stories, acceptance criteria, and supporting artefacts.

• Strong stakeholder management

skills with the ability to communicate effectively with both technical and non‑technical audiences.

• Working knowledge of Agile delivery

and tools such as Jira and Confluence.

Desirable

• Experience in working with WBC data

warehouses (EDW, SGD, GDW and DDEP/ADAPT).

• Exposure to data warehousing and

modelling concepts (e.g. star and snowflake schemas).

• Experience in collection data /

credit risk data

• Familiarity with ETL/ELT

pipelines and reporting data flows (e.g. SSIS, cloud‑based orchestration).

• Exposure to cloud data platforms such as GCP and/or Azure.

• Experience in financial services,

regulatory reporting, or large‑scale enterprise transformation initiatives.

• Familiarity with Agile / SAFe ways of working.

• Cloud certification (e.g. Google

Cloud Professional Data Engineer) considered highly beneficial.