Senior Business Analyst

This is a remote position.

Senior Business Analyst

Outside IR35 | SC Clearance Required (or willingness to obtain)

About Scrumconnect Consulting

Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised with UKIT awards including Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organisational Excellence during the pandemic. Our work impacts over 40 million UK citizens, with successful projects delivered across key government departments and regulatory bodies.

Role Summary

We're looking for a Senior Business Analyst to lead a business analysis workstream during Discovery, mapping existing processes, documenting and prioritising requirements, and assessing the operational and financial impact of proposed changes. This role requires an experienced analyst capable of working autonomously in a complex, multi-stakeholder public sector environment and producing high-quality analytical outputs that directly inform decision-making.

Key Responsibilities

• Lead 'as-is' process mapping of how user teams manage current processes, documenting variations across different contexts

• Facilitate structured workshops and interviews with stakeholders to elicit, document and validate current-state processes, pain points and workarounds

• Analyse the operational, resource and financial impact of current system issues

• Elicit, document and prioritise requirements for the new system, clearly distinguishing between essential needs (must-have) and desirable improvements (nice-to-have) using MoSCoW or equivalent techniques

• Produce clear, structured and high-quality BA artefacts including process maps, data flow diagrams, requirements registers, gap analyses and impact assessments

• Support the Technical Architect in understanding the business context of technical integration requirements

• Collaborate with the User Researcher and Service Designer to ensure requirements are grounded in user evidence

• Identify and document constraints, assumptions and dependencies relevant to the design of the new system

• Contribute to the final discovery report, specifically the requirements, as-is mapping and impact assessment sections

• Mentor and support Junior Analysts within the team

Essential Skills & Experience

• Significant experience as a Business Analyst in UK central or local government digital delivery

• Strong process mapping skills using tools such as Visio, Lucidchart, Miro or equivalent

• Experience eliciting, documenting and prioritising requirements in complex, multi-stakeholder environments

• Proficiency in requirements management techniques including MoSCoW, user stories and acceptance criteria

• Strong analytical skills with the ability to identify patterns, inconsistencies and themes across large volumes of data

• Experience producing high-quality written reports and business analysis documentation

• Ability to work collaboratively in multidisciplinary Agile teams

Desirable Skills & Experience

• Experience conducting business analysis in a local authority or regulatory environment

• Knowledge of GDPR and data governance considerations in local government contexts

• Familiarity with government digital frameworks including the GDS Service Standard and the Technology Code of Practice

• Professional BA accreditation (eg BCS International Diploma in Business Analysis, IIBA CBAP)

Our Commitment to Diversity & Inclusion

At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where everyone is respected, valued, and supported. We actively encourage applications from women, people with disabilities, individuals from under-represented communities, and those seeking flexible working arrangements.

As a Disability Confident Level 1 employer, we provide reasonable adjustments throughout the recruitment process and employment to ensure equal opportunity for all.