Quality Assurance (QA) & Scheduler Associate
Verdugo Strategies LLC · Detroit, Michigan, United States · $42K/yr
Marketing Services · 51-200 employees
About the role
Perform high-volume outbound quality assurance calls to verify field work and audit records for accuracy and compliance. Provide administrative support by managing spreadsheets, entering data, and scheduling staff assignments.
What they look for
Requirements
Candidates must have a valid driver's license, reliable transportation, and a laptop. Proficiency in Microsoft Office and strong communication skills are required, with the ability to travel for 2-3 months if needed.
Full description
Description
***Earn up to $700/week***
Paid Weekly
$20hr
Location: Detroit, MI Job Type: Part-Time
Join Our Team!
We're looking for a highly organized, detail-oriented professional who enjoys solving problems, communicating with people, and ensuring work is completed accurately. If you're comfortable making phone calls, working with spreadsheets, and helping maintain high-quality standards in a fast-paced environment, we'd love to hear from you.
This position is ideal for someone who is dependable, self-motivated, and thrives in an administrative and quality assurance role.
Requirements
What You'll Do
As a Quality Assurance & Scheduler Associate, you will play a key role in supporting daily operations by ensuring the accuracy and quality of field work.
Responsibilities
- Make a high volume of outbound quality assurance calls to verify completed work.
- Confirm information submitted by field staff and identify any discrepancies.
- Review and audit completed work for accuracy, completeness, and compliance.
- Document findings and communicate quality concerns to management.
- Upload, organize, and maintain spreadsheets and electronic records.
- Enter data accurately into databases and tracking systems.
- Assist with scheduling staff, appointments, and daily assignments.
- Provide administrative support as needed.
- Help identify trends
What We're Looking For
Required Qualifications
- Excellent verbal communication and professional phone presence.
- Comfortable making a large number of outbound phone calls daily.
- Strong attention to detail with the ability to detect errors and inconsistencies.
- Proficiency with Microsoft Office (especially Excel) and Google Workspace.
- Strong computer and data entry skills.
- Excellent organizational and time management skills.
- Ability to work independently and manage multiple priorities.
- Positive attitude and willingness to take initiative.
Requirements
- Valid driver's license.
- Ability to travel for up to 2–3 months when business needs require.
- Reliable transportation.
- Ability to work in a fast-paced environment while maintaining accuracy.
- Ability to maintain confidentiality and professionalism.
- Must have labtop
Preferred Experience
Experience in one or more of the following is a plus:
- Quality Assurance
- Administrative Support
- Scheduling
- Customer Service
- Call Center Operations
- Data Entry
- Field Operations
Why You'll Be Successful
The ideal candidate is a self-starter who enjoys staying organized, communicating with people, and ensuring every project meets high standards. You'll have the opportunity to make a direct impact by helping maintain the quality and integrity of our operations while supporting a collaborative team.
If you're dependable, detail-oriented, and ready to grow in a fast-paced environment, we encourage you to apply today.
