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Digitide Solutions Limited

Desktop Support Engineer

Digitide Solutions Limited Chennai, Tamil Nadu, India

IT Services and IT Consulting · 10,001+ employees

7 h ago
support-engineer Junior (0-2 yrs) Full-time India
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About the role

The Desktop Support Engineer is responsible for troubleshooting and maintaining computer hardware, software, and network connections. They also handle system setups, hardware repairs, and user management tasks.

What they look for

Technical support Hardware troubleshooting Software troubleshooting Network connections System setup Operating systems Windows MacOS Linux Office applications Hardware maintenance Printer maintenance Scanner maintenance Mobile device support User management

Requirements

The position requires a graduate degree to qualify for the role. Candidates should have technical proficiency in operating systems and hardware maintenance.

Full description

Desktop Support Engineer is an IT professional who troubleshoots and maintains computer hardware, software, and network connections for an organization.

Responsibilities

  • Technical Support: Resolve hardware and software issues reported via helpdesk tickets, phone, or in person.
  • System Setup: Install, configure, and update operating systems (Windows, macOS, Linux) and office applications.
  • Hardware Maintenance: Repair or replace computer parts, printers, scanners, and mobile devices.
  • User Management:

Qualifications

Graduate

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