Business Analyst- Child Welfare

Job Family:

Technology Consulting Travel Required:

Up to 10% Clearance Required:

Ability to Obtain Public Trust

What You Will Do:

Business Analysts are responsible for bridging the gap between technology and the business by assessing and improving processes and systems through analysis, stakeholder engagement, and identification of improvement opportunities. This includes:

• Elicit, analyze, document, and validate business, policy, technical, operational, and functional requirements.

• Develop and maintain user stories, acceptance criteria, functional specifications, process documentation, and requirements traceability.

• Collaborate with business stakeholders, child welfare subject matter experts, implementation vendors, and technical teams throughout discovery, design reviews, and project delivery activities.

• Support backlog refinement, prioritization, and management activities to align solution delivery with business objectives and stakeholder needs.

• Guide teams in the application of Agile principles and practices throughout project delivery, fostering an Agile mindset through planning, collaboration, and continuous improvement.

• Support Scrum ceremonies, stakeholder engagement, and coordination across project teams.

• Analyze business processes, business metrics, and related data to identify issues, gaps, inefficiencies, risks, and opportunities for improvement.

• Support system testing, user acceptance testing, and data validation activities.

• Maintain system documentation, project documentation, and project metrics.

• Assist in the development and execution of project governance, business analysis, and delivery processes that support successful CCWIS modernization.

What You Will Need:

• Bachelor's degree. Additional Four (4) required in lieu of degree.

• Three (3) to Five (5) years of business analysis experience supporting child welfare, CCWIS, case management, human services, or related government technology systems.

• Demonstrated experience eliciting, analyzing, documenting, and managing business and functional requirements in Agile delivery environments.

• Experience supporting solution delivery through backlog refinement, prioritization, user story development, process analysis, and requirements management.

• Experience supporting Agile teams, including Scrum ceremonies, testing activities, and cross-functional collaboration.

• Strong analytical thinking, problem-solving, and reasoning skills, with the ability to gather, analyze, and interpret data to identify issues and potential solutions.

• Strong communication skills, including the ability to translate complex business, policy, operational, and technical information for diverse audiences.

• Proven ability to collaborate with and influence business, program, operations, vendor, and technical stakeholders.

• Experience coordinating activities across multiple work groups and advising cross-functional teams in a fast-paced project environment.

• Knowledge of child welfare programs, case management systems, or CCWIS modernization initiatives preferred.

• Must be Green card holder or US citizen.

• Must be able to pass the govt background check.

What Would Be Nice To Have:

• Agile (SAFe, Scrum, etc.) Certification.

The annual salary range for this position is $102,000.00-$170,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.