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Java Production Support
ZENITH INFOTEK LLC · United States · $120–$130/yr
IT Services and IT Consulting · 51-200 employees
6 h ago
Remote
Principal (10+ yrs)
Full-time
United States
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About the role
The role involves leading production support for enterprise-level J2EE web applications and managing offshore production monitoring. Responsibilities include troubleshooting, debugging, mentoring junior team members, and maintaining ownership of issues until resolution.
What they look for
Java 1.8
Spring Boot
Microservices
Cloud technologies
Splunk
ELK Stack
Newrelic APM
Oracle
MySQL
SQL Server
HTML
JavaScript
Kafka
Python
Unix Commands
SaaS Products
Requirements
Candidates must have 10-12 years of production monitoring experience with Java, Spring Boot, and cloud technologies. Proficiency in SaaS product support, database management, and ticket-based methodologies like Kanban is required.
Full description
Role - Sr Technical Lead (PRODUCTION SUPPORT)
Remote
Primary Skills/expertise (MANDATORY)
- Java 1.8, Spring Boot, Microservices, SAAS Products, Experience on cloud, log aggregator tool (Splunk/ELK Stack), Newrelic APM tool,
- Preferred skills/expertise (MANDATORY)
- Oracle, MySQL, SQL server, HTML, JavaScript, Kafka
- Good to Have Skills (MANDATORY)
- Python, Unix Commands, SaaS Products
Role & Responsibilities
- Hands on enterprise level J2EE based web application development and support
- Hands on experience in Spring / Spring Boot / Microservices/ Cloud technologies
- Experience on Pivotal Cloud Foundry (PCF) environment
- Experience in troubleshooting and debugging skills.
- Experience in support role with numerous SAAS solutions, activities such as production monitoring of data, error analysis, client correspondence (both electronic and phone) as well as deep dive investigation of issues stemming from failures.
- Lead team at multiple locations
- Experience in offshore production monitoring management model
- Provide guidance, assistance and mentoring support to junior team members
- Maintain ownership of issues until resolution, drive other teams as needed, set customer expectations accordingly.
- Good presentation skills
- Excellent communication skills, work with different stakeholders including customers
- Experience in kanban and ticket-based model.
Technical Skills:
- Minimum of 10-12 years production monitoring experience within Java Web/Enterprise projects;
- Experience with Spring / Spring Boot /Microservices/ Cloud technologies
- Experience in supporting SAAS Products and working with vendor.
- Experience with Spring and other Java frameworks / open source libraries;
- Experience with Spring Security and SSO solutions;
- Experience with database applications such as Oracle, MySql and ORM tools;
- Experience providing sizing and scalability recommendations and solving connectivity and deployment issues;
- Experience using kanban methodology and production support ticket based model.
- Experience in using python script & Unix commands
- Experience in using Newrelic & Splunk
