Quality Engineer - PCN Samples Support
onsemi Carmona, Cavite, Philippines
Semiconductor Manufacturing · 10,001+ employees
About the role
The Quality Engineer manages sample requests related to Product Change Notifications to ensure timely customer qualification and approval. This role involves coordinating with stakeholders and maintaining accurate tracking of sample activities to support product and process changes.
What they look for
Requirements
Candidates must hold a bachelor's degree in Engineering, Business, or a related field and possess several years of experience in quality systems or supply chain coordination. Proficiency in PCN processes, ERP systems, and strong project management skills are required for this position.
Benefits
Full description
I. Basic Purpose of the Job
The Quality Engineer - PCN Samples Support is responsible for coordinating and managing sample requests associated with Product Change Notifications (PCNs) to support customer qualification, validation, and approval activities. This role ensures timely sample fulfillment, effective communication among stakeholders, and accurate tracking of sample-related activities to support successful implementation of product and process changes while maintaining customer satisfaction.
II. Reporting Relationship
The newly hired PCN Samples Support will report directly to the Quality Systems Section Manager (GQS Philippines).
Responsibilities
III. Major Duties and Responsibilities
- Coordinate and manage customer sample requests related to Product Change Notifications (PCNs).
- Serve as the focal point for sample planning, allocation, tracking, and shipment activities supporting PCN implementations.
- Collaborate with Program Managers, Product Engineers, Manufacturing, Supply Chain, Customer Service, and Sales teams to ensure sample availability and on-time delivery.
- Maintain accurate records of all PCN sample requests, shipments, and customer feedback.
- Monitor and track sample request status, including:
- Sample availability
- Shipment readiness
- Delivery timelines
- Customer qualification status
- Approval completion
- Ensure sample requests are aligned with PCN schedules and implementation timelines.
- Escalate potential delays, shortages, or issues that may impact customer qualification activities.
- Support audit readiness by maintaining complete documentation and traceability for PCN sample activities.
- Prepare and distribute periodic reports on sample request status, fulfillment performance, and customer approvals.
- Work closely with global stakeholders across Quality, Program Management, Business Units, Operations, Supply Chain, and Sales/Order Management.
- Provide global support across US, Europe, and Asia time zones as required.
Qualifications
Education
- Bachelor's degree in Engineering, Business Administration, Supply Chain Management, Manufacturing Management, or a related field.
Experience
- Several years of experience in customer service, supply chain coordination, program support, quality systems, manufacturing operations, or related functions.
- Experience supporting PCNs, sample management, product qualification, or change management processes is preferred.
Skills and Competencies
- Working knowledge of Product Change Notification (PCN) processes and customer qualification requirements.
- Strong project coordination and organizational skills.
- Excellent communication and stakeholder management skills.
- Experience with ERP systems, sample tracking tools, and Microsoft Office applications.
- Strong attention to detail and ability to manage multiple priorities simultaneously.
- Analytical problem-solving skills and ability to proactively address issues.
- Ability to work effectively with global teams and support multiple time zones.
onsemi (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world’s most complex challenges and leads the way in creating a safer, cleaner, and smarter world.
More details about our company benefits can be found here:
https://www.onsemi.com/careers/career-benefits
We are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.
