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Automation & Support Engineer

XY Capital Hong Kong, Hong Kong Island, Hong Kong S.A.R.

4 d ago
support-engineer Mid (2-5 yrs) Full-time Hong Kong S.A.R.
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About the role

The role involves managing operational processes, resolving business-as-usual issues, and developing automation tasks to improve efficiency. You will collaborate with cross-functional teams to debug technical challenges and deliver innovative solutions.

What they look for

Python Pandas NumPy Linux Shell scripting Git Docker CI/CD Nomad MySQL ClickHouse Postgres N8N Rundeck Cron Grafana

Requirements

Candidates must have 3+ years of experience with strong problem-solving and debugging skills. Proficiency in Python, Linux environments, and various DevOps and database technologies is required.

Full description

Automation & Support EngineerSummary 1. The role requires a self-motivated individual with 3+ years of experience, strong problem-solving skills, and proficiency in Python, along with familiarity with scheduling and automationtools. 2. Responsibilities include supporting business operations, developing process automationtasks, collaborating with cross-functional teams, and swiftly identifying and resolvingoperational and technical issues. Job Description Responsibilities: Own and manage operational processes and related applications Support and resolve business-as-usual (BAU) issues, ensuring smooth operational processes Develop and implement process automation tasks to enhance efficiency and productivity Collaborate with cross-functional teams to address technical challenges and deliverinnovative solutions Identify and debug issues swiftly, providing timely resolutions that make a real impact to thebusiness Who You Are: A self-motivated individual who excels in a fast-paced dynamic environments Quick to learn with strong problem-solving abilities Effective communicator with good organizational skills A collaborative team player who enjoys tackling challenges 3+ years of relevant experience in a role that required independent problem-solving anddebugging skills Exposure to financial data management and processes is a plus Your Skills: Proficient in Python and related libraries (Pandas, NumPy) Proficient in working with Linux-based environments and shell scripting Experience with DevOps Tools - (Git, Docker, CI/CD, Nomad) Experience with database technologies (MySQL, ClickHouse, Postgres) Familiar with scheduling and automation tools (N8N, Rundeck, Cron) Familiar with monitoring tools (Grafana, Prometheus) Familiar with messaging frameworks - (ZMQ, Redis Streams, Solace) A passion for developing innovative solutions and a keen interest in process improvement Nice to have exposure to AI Agents If you are excited about the opportunity to work in a vibrant environment, tackling real-worldchallenges and driving process automation, we'd love to hear from you! Join us in making asignificant impact in our organization!

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