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Yum!

Site Reliability Engineer II

Yum! Ho Chi Minh City, Vietnam

Restaurants · 10,001+ employees

4 d ago
sre Senior (5-10 yrs) Full-time Vietnam
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About the role

You will provide reliability coverage and facilitate clean handoffs between US and India shifts for global restaurant technology. The role involves transforming reliability practices from reactive incident response toward a platform engineering model using self-service and auto-healing patterns.

What they look for

Site Reliability Engineering DevOps Infrastructure Incident Response Observability Automation AWS Datadog Prometheus Grafana Kubernetes Terraform Platform Engineering GitOps Container Orchestration

Requirements

Candidates must have 5+ years of experience in SRE, DevOps, or infrastructure roles with hands-on expertise in observability and automation. Proficiency in at least one scripting language and experience with cloud providers and container orchestration are required.

Full description

  • 2+ years of experience in SRE, DevOps, production support, or infrastructure engineering roles
  • Hands-on experience with monitoring and observability tooling (e.g., Datadog, Prometheus, Grafana, CloudWatch, or similar)
  • Working knowledge of at least one major cloud provider (AWS preferred)
  • Proficiency in at least one scripting or programming language (e.g., Python, Bash, Go) for automation, with demonstrated examples of automating away manual operational work
  • Experience participating in incident response and on-call or shift-based operations
  • Understanding of SLI/SLO concepts and reliability engineering fundamentals
  • Ability to work follow-the-sun shift rotations, including structured handoffs with teams in other regions
  • Strong written and verbal English communication skills for cross-region collaboration

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