About the role

The Project Manager will lead software and infrastructure projects through their full lifecycle, ensuring compliance with IATA methodologies and quality standards. They are responsible for managing project teams, budgets, timelines, and stakeholder communications to ensure successful product delivery and transition to operations.

What they look for

Project management Software product delivery Infrastructure projects Stakeholder management Agile methodology Scrum Waterfall methodology Technical resource allocation Budget management Risk management Issue management Kanban Confluence Jira Software Team leadership

Requirements

Candidates must hold a university degree in Project Management or IT, along with Scrum Master and PMP certifications. At least 5 years of experience in leading cross-divisional IT programs and strong proficiency in Agile tools like Jira and Confluence are required.

Benefits

Equal pay Family-friendly policies Continuous learning Volunteering opportunities Flexible work options Remote work Hybrid work Work from abroad policy Birthday off

Full description

Employment Type: PermanentContract Duration: Hiring Base Salary Range:

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

About the team you are joining

Reporting to the Senior Program Manager, the Project Manager's role is to successfully deliver software products and infrastructure projects as part of the Information and Data division (I&D). The successful candidate will engage with both internal and external stakeholders to ensure deliverables meet the defined scope, time, and budget. Coordination with various departments is essential to ensure program compatibility and resource engagement as needed. The incumbent will work with the Project Management Office, I&D teams, vendors, and business owners to deliver projects in compliance with the I&D Project Lifecycle and IATA PMO methodology.

What your day would be like

Manage projects through the entire life cycle and ensure that all necessary steps and best practices are followed. IATA uses the Agile project methodology focusing on scrum for technical project delivery. Some business activities are tracked using a traditional waterfall approach. Ensure that the project delivery process is compliant with IATA policies, meets quality standards and meets the expectations of the business stakeholders. Execute project management tasks such as technical resource allocation, development of project schedules and timelines, managing project scope, project cost estimations, managing interdependencies, managing vendor development resources, status reporting, stakeholder management, risk and issue management. Manage project team members and assign individual responsibilities. Collaborate with cross-functional teams to ensure that all aspects of the project are addressed, and everyone is working towards the same goals. Facilitate sprint planning and monitor the execution while adhering to the testing process and releases planning; based-on accurate velocity calculations of the team. Maximize the team’s performance by removing any kinds of impediments / blocking points (work with the team on internal issues, escalate and follow up on external issues). Be the main motivator of the team and encourage self-management. Maintain project timeframes, IT budget estimates and regular status reports. Closely monitor the project progress and take appropriate action to address any deviations from the plan. Assist or prepare steering committees and executive communication. Ensure that the delivered and accepted product is effectively transitioned to operations through sign-offs with relevant stakeholders. This involves ensuring that the product is fully operational and ready for use with the support team and that the necessary processes are in place prior to production releases.

We would love to hear from you if

University degree in Project Management, IT or equivalent, certified as Scrum master and PMP 5+ years of experience leading cross-divisional, and regional IT programs with proven success in delivery. Strong stakeholder management abilities, adept at motivating teams, resolving conflicts, overcoming resistance, and fostering solution-oriented collaboration. Highly adaptable team player with multicultural awareness, exceptional time and budget management, and fluent English communication (additional languages are an asset). Able to manage directly a diverse team, develop and foster teamwork across all IATA’s divisions, build trust, and ability to work with external, remote product development teams. At ease to work with Kanban Boards for portfolio management, confluence for all Knowledge management, Jira Software for the software development cycle management.

Travel Required: N

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!