Technical Engineer Robotics - Knowledge & Support (m/f/d)
FANUC Europe Neuhausen auf den Fildern, Baden-Württemberg, Germany
Automation Machinery Manufacturing · 1,001-5,000 employees
About the role
You will serve as the central point of contact for technical knowledge regarding FANUC robotics products across Europe. Responsibilities include structuring technical databases, supporting new product introductions, and coordinating complex technical issues within second-level support.
What they look for
Requirements
Candidates must hold a bachelor's degree in a relevant engineering field such as Automation, Mechatronics, or Electrical Engineering. Several years of professional experience in robotics, automation, or technical support is required, along with strong English communication skills.
Full description
As a global player, FANUC offers the best of both worlds – international career opportunities within the familiar environment of an agile company that puts people at the center. We take on diverse projects, work passionately on our products, and set global trends in the automation industry through our continuous development process. If you want to make an impact as part of a leading provider of automation technology, start your career with FANUC!
Role
You will serve as the central point of contact for technical knowledge related to FANUC robotics products across Europe. Working closely with our European subsidiaries and headquarters in Japan, you will ensure that technical know-how is captured, structured, continuously developed, and made sustainably accessible. In addition, you will support the introduction of new products and grow into a key contact for complex technical topics and support activities.
Responsibilities
- Take ownership of the structure, maintenance, and continuous improvement of technical knowledge databases and documentation within the robotics domain.
- Collect, analyze, and prepare technical information related to FANUC robots, software functions, applications, and new products.
- Ensure the quality, accuracy, and availability of technical information for FANUC subsidiaries across Europe.
- Collaborate closely with technical experts across Europe and with FANUC headquarters in Japan.
- Further develop existing knowledge structures through digital, automated, and AI-supported solutions.
- Act as a technical expert for FANUC robotics products and coordinate the resolution of complex technical issues within second-level support.
Profile
- Bachelor's degree in Automation Engineering, Mechatronics, Electrical Engineering, Mechanical Engineering, or a comparable technical qualification.
- Several years of professional experience in robotics, automation, technical support, service engineering, testing, technical documentation, or a related technical field.
- Experience with technical documentation, knowledge management, technical data structures, or process improvement is an advantage.
- Strong affinity for digital tools, Microsoft 365, and modern technologies including Artificial Intelligence.
- Proven ability to analyze, structure, and communicate technical information in a clear and effective manner.
- Highly structured, detail-oriented, and self-driven working style, combined with very good English communication skills, both written and spoken provement, digitalization, or automation projects is an advantage
At FANUC, we celebrate diversity and welcome applicants from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
