Manager, Software Engineering

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

As Manager, Software Engineering, you will provide people, delivery, and technical leadership for a software engineering team responsible for building and supporting scalable, secure, and resilient solutions. You will translate product and technology priorities into executable plans, guide day-to-day engineering decisions, and ensure the team delivers high-quality software that supports business and client needs.

You will partner closely with Product, Architecture, Design, Quality, Security, and Infrastructure while coaching engineers, removing blockers, and strengthening engineering practices. This is a hands-on leadership role that requires enough technical depth to guide design discussions, assess trade-offs, support complex troubleshooting, and maintain accountability for team outcomes.

Essential Job Functions

Team Leadership & Talent Development

• Lead, coach, and develop software engineers through regular feedback, career development, and clear performance expectations.

• Build an accountable, inclusive, and collaborative team culture focused on learning, ownership, and engineering craftsmanship.

• Support workforce planning, recruiting, onboarding, and retention for the assigned engineering team.

• Create clear ownership and delegation models that help team members grow and operate effectively.

Engineering Delivery & Execution

• Own delivery for the assigned team, including planning, design, development, testing, deployment, and ongoing support of software solutions.

• Translate product priorities and technical direction into clear plans, milestones, and team commitments.

• Identify and remove delivery blockers, manage dependencies, and communicate risks and trade-offs early.

• Balance feature delivery with reliability, security, technical debt, and continuous improvement.

Technical Leadership & Quality

• Guide technical design discussions, code and architecture reviews, and complex troubleshooting within the team’s area of responsibility.

• Ensure solutions meet standards for performance, maintainability, security, observability, and production readiness.

• Promote disciplined engineering practices, including automated testing, CI/CD, infrastructure-as-code, documentation, and root-cause analysis.

• Partner with senior engineers and architects to align team-level decisions with broader platform and architecture direction.

Cross-Functional Partnership

• Collaborate with Product, Design, Architecture, Quality, Security, Infrastructure, and business partners to clarify requirements and deliver meaningful outcomes.

• Provide transparent updates on delivery, technical risks, dependencies, and team capacity.

• Use data and objective trade-off analysis to support prioritization and decision-making.

• Ensure technical considerations are incorporated into planning and roadmap discussions.

Innovation & Modernization

• Encourage practical use of modern engineering approaches, including cloud-native services, APIs, microservices, event-driven systems, automation, and infrastructure-as-code.

• Evaluate AI-enabled development tools and emerging technologies for responsible use where they improve quality, productivity, or customer outcomes.

• Promote experimentation, learning, and measurable improvements to developer experience and software delivery.

Qualifications

Required Skills & Experience

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent relevant experience.

• 7+ years of progressive software engineering experience, including 2+ years of formal people leadership or engineering team leadership.

• Experience managing the delivery and operation of production-grade software applications.

• Strong understanding of modern software architecture, cloud platforms, CI/CD, automation, observability, security, and software development lifecycle practices.

• Ability to guide technical design, evaluate engineering trade-offs, and support resolution of complex production issues.

• Demonstrated success coaching engineers and building collaborative, high-performing teams.

• Excellent communication skills with the ability to explain technical concepts, risks, and recommendations to technical and nontechnical audiences.

• Experience partnering with Product and other cross-functional teams in an Agile delivery environment.

• Openness to innovation, including responsible exploration and application of AI-enabled development tools.

Preferred Experience

• Experience with Microsoft Azure or another major cloud platform.

• Experience modernizing legacy applications or evolving platforms toward cloud-native, service-oriented, or event-driven architectures.

• Exposure to AI-assisted software development, code generation tools, embedding models, vector search, or ML-enabled product capabilities.

• Experience in healthcare, revenue cycle management, or another regulated environment.

Work Environment

This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.

Additional Information

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Ensemble Health Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation
• Work-Life Flexibility
• Leadership
• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. 

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reside and are authorized to work within the United States. Applications generated from outside the United States will not be considered.  Individuals may reapply when located within the United States.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Employment Disclaimers – Ensemble