About the role
Serve as the primary point of contact for customer accounts and manage the full lifecycle of orders from award through closeout. Coordinate across internal teams including operations, engineering, and logistics to ensure successful project execution and delivery.
What they look for
Requirements
Requires 5+ years of experience in project or account management within a manufacturing or fabrication environment. A bachelor's degree in construction management, engineering, or business administration is preferred.
Benefits
Full description
it's what's inside that counts
_______________________________
There’s more to CMC than our products and the buildings, structures, and roads they go into. At CMC, it’s the people inside our recycling centers, fabrication plants, manufacturing facilities, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering:
- Day 1 Benefits Coverage with low cost Medical, Vision, Dental
- Day 1 Paid-time Off and Vacation
- 4.5% Company Match 401(k) plan
- $500 Annual Company-paid Lifestyle Benefit
- Competitive Compensation and Bonuses
- Company-paid Life and Disability Insurance
- Employee Stock Purchase Plan
- Training and Advancement Opportunities
Why This Job
CMC provides an excellent opportunity to learn the steel, construction reinforcement and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you’ll get the training and support from your team that you need to excel in your role and reach your full potential.
What You'll Do
- Serve as the primary point of contact for assigned customer accounts and utility infrastructure projects
- Build trusted customer relationships through proactive communication and issue resolution
- Manage the full lifecycle of customer orders from project award through fabrication, shipment, and closeout
- Coordinate with operations, engineering, quality, logistics, and sales teams to ensure successful execution
- Monitor schedules, manufacturing capacity, and delivery commitments while balancing customer requirements and business objectives
- Apply commercial awareness to support pricing discussions, forecasting, order prioritization, and customer growth opportunities
- Identify project risks early and drive resolution before impacting customers or production schedules
- Provide customers with visibility on production status, lead times, shipments, and key milestones
- Develop a strong understanding of market conditions, customer buying behaviors, and competitive dynamics
- Contribute to continuous improvement initiatives that enhance customer experience and operational performance
What You'll Need
- 5+ years of experience in project management, account management, customer service, or commercial operations within a manufacturing or fabrication environment
- Demonstrated success managing customer relationships and projects from order receipt through final delivery
- Excellent communication and relationship-building skills
- Ability to prioritize multiple projects in a fast-paced environment
- Experience working with ERP systems such as SAP, Microsoft Dynamics, Oracle, or similar platforms
- Strong commercial mindset with an understanding of pricing, forecasting, customer demand, and margin considerations
- Exposure to fabrication scheduling, manufacturing planning, logistics coordination, or supply chain operations preferred
- Experience with anchor bolts, anchor cages, threaded products, structural steel foundation systems, utility hardware, or related products preferred
Your Education
- Bachelor’s Degree in one of the following: Construction Management, Engineering, Business Administration, or related field, preferred
We are CMC, a Fortune 500® company at the leading edge of our industry. Our construction reinforcement and steel products have supported construction projects and structures around the world. The secret to our success? We’ve built our legacy by assembling a team of innovators and doers to tackle some of the most challenging construction reinforcement problems facing our world for more than 100 years — and we’re just getting started.
If you’re ready to join a team working to make our industry more sustainable, support the bridges, roadways, buildings and infrastructure that connects our communities, and do meaningful work, you’re ready to join CMC. Apply today and start moving your career — and our world — forward. Let's build a better world!
CMC is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, physical or mental disability, national origin, citizenship, military or veteran status, sexual orientation, gender identity and/or expression, genetic information, or other status protected by federal, state or local law.
From Fortune Magazine. © 2025 Fortune Media IP Limited. All rights reserved. Used under license.
