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Payment Product Manager

GROWE

IT Services and IT Consulting · 11-50 employees

7 h ago
Remote product-manager Mid (2-5 yrs) Full-time
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About the role

The Product Manager will define system behaviors, optimize operational back-office screens, and lead discovery across internal systems to mitigate risks. They are also responsible for sequencing regional migrations, maintaining alignment with local teams, and establishing operational processes for post-launch health.

What they look for

Product Management Payments Fintech API Contracts Data-driven Decision Making Risk Management Stakeholder Management Operational Optimization Requirement Documentation Transaction Systems Incident Management System Integration Project Management Communication Problem Solving

Requirements

Candidates must have at least 4 years of product management experience, including 2 years in payments or complex transactional systems. Proficiency in reading API contracts, writing clear requirements, and a data-driven approach to decision-making are essential.

Full description

Growe welcomes those who are excited to:

• Decide how the hub behaves: make system behavior explicit (such as callback timeouts, withdrawal hold and release rules, gateway configuration setups, and player-facing error messages) rather than leaving these details in engineers' heads or partner systems;

• Own the back office: drive and optimize the seven core operational screens used daily by internal teams (projects, gateways, payment groups, methods, orders, transactions, and logs) to ensure the hub remains fully usable;

• Run discovery against internal systems: lead timeboxed spikes across eleven internal systems (including player accounts, wallet, KYC, fraud checks, reconciliation, and taxation) to rank findings by risk and resolve unknowns before they turn into rework;

• Sequence the regional migration: define rollout stages, set validation rules using small percentages of live traffic and historical transaction replays, establish criteria for moving to the next step, and prepare clear rollback plans;

• Keep regional teams aligned and informed: maintain strong trust and clear communication with local operations, support, and business owners regarding upcoming changes, potential risks, and contingency plans;

  • Plan for life after launch: establish operational processes for incident management, configuration changes, new method onboarding, and ongoing integration health once a region goes live.

We need your professional experience:

• 4+ years of product management experience, with at least 2 years in payments, fintech, or complex transactional systems, holding ownership over a product area rather than just managing a backlog;

• Ability to read API contracts and follow a transaction across multiple systems independently;

• Proven track record of writing clear requirements, with explicit outcomes, clear acceptance criteria, and well-defined boundaries;

• Data-driven approach to product decisions, working comfortably with conversion, approval rates, failure reasons, and cost per transaction to separate signal from noise;

• At least Intermediate level of English for all documentation, ticketing, and daily cross-team communication.

We appreciate if you have those personal features:

• Comfort operating in ambiguity, with a knack for designing the smallest possible experiment to remove doubt when answers do not yet exist;

• Strong sense of ownership and transparent communication, with the drive to inform affected regions early and plainly whenever something goes wrong;

• Problem-solving skills - focus on reducing complexity, closing unknowns early, and preventing rework before development starts.

We are seeking those who align with our core values:

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

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