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Modus Mobility

MyBee Estonia Project Manager

Modus Mobility Tallinn, Estonia

Consumer Goods Rental · 201-500 employees

6 h ago
Remote project-manager Mid (2-5 yrs) Part-time Estonia
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About the role

The Project Manager will manage relationships with existing customers, handle inquiries, and ensure a high-quality customer experience. They will also coordinate day-to-day fleet operations, including monitoring vehicle status and managing rental returns.

What they look for

Customer service Account management Sales Project management Communication skills Problem solving Excel Fleet management Contract management Reporting Estonian English

Requirements

The ideal candidate should have experience in customer service, account management, or sales with a proactive and hands-on mindset. Fluency in Estonian and English is required, along with strong Excel skills and the ability to work independently.

Benefits

Steby budget Personal accident coverage Performance-based incentives One-off bonuses Birthday gifts Team events Snacks Free parking

Full description

Mybee is the only fully digital car subscription provider, launched in Lithuania. It‘s a new way of having a car allowing to subscribe it and use it the same day, without paper documents or long-term commitments. MyBee aims to bring as much simplicity as possible to an increasingly faster-living society that values sustainable solutions. The car subscription solution has been inspired by CityBee, a well-established car-sharing brand in the Baltics. Together, MyBee and CityBee are parts of the Modus Mobility family, which is committed to building mobility solutions that make people's daily lives as flexible as possible, contribute to cleaner cities, and reduce climate change.

We're looking for a customer-focused Project Manager who enjoys building strong relationships with existing customers and coordinating day-to-day fleet operations.

What You’ll Be Doing:

  • Managing relationships with existing customers and ensuring a great customer experience
  • Responding to customer enquiries, understanding their needs and resolving issues
  • Recommending suitable solutions based on customer needs
  • Preparing and managing contracts and keeping customer information up to date
  • Keeping sales records accurate and preparing regular reports
  • Taking care of the standing fleet together with the Fleet team — monitoring vehicle statuses, coordinating and organising any required work
  • Managing rental returns and resolving any issues related to returned vehicles

We’re looking for someone who has: 

  • Strong communication skills and a customer-oriented approach
  • Experience in customer service, account management, sales, or a similar customer-facing role
  • A proactive and hands-on mindset, with the ability to take ownership and get things done
  • Ability to manage challenging situations, solve problems and stay solution-focused under pressure
  • Ability to coordinate multiple tasks and work effectively with different teams
  • Fluency in Estonian and English (Russian is a plus)
  • Good Excel skills, attention to detail, and ability to work independently
  • A competitive salary and performance-based incentives
  • Health and Safety perks: Enjoy benefits like Steby budget, personal accident coverage
  • One-off bonuses on important family occasions, birthday gifts, and team events and activities
  • Snacks in the kitchen, free parking for your convenience, birthday gifts, teambuilding and fun regular events to look forward to
  • Freedom to flourish: Here, we encourage thinking outside the box, taking ownership, and getting things done

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