Senior Security Operations Solutions Engineer

About Merlin Group

Merlin Group operates at the intersection of cyber innovation, national security, and technology-driven transformation. With a mission to accelerate the adoption of high-impact technologies across the U.S. public sector and regulated commercial markets, Merlin is uniquely structured around three core tenets – Invest, Enable, and Scale – each designed to address a specific stage of the technology lifecycle. Together, our affiliates – Merlin Ventures, CGC, and Merlin Cyber – form a flywheel that builds enduring capability for customers, partners, and the broader cyber ecosystem, operationalizing technological advancement into mission-ready, enterprise-grade solutions.

At Merlin, we believe our strength lies in our people. Team members are encouraged to be creative, collaborative, and nimble, pursuing paths to deliver the cutting-edge cybersecurity solutions that our customers rely on. From next-generation cyber defense to secure cloud and AI, we are united by one purpose – transforming innovation into mission impact.

Summary

We are looking for a Senior Security Operations Solutions Engineer to join the Merlin Security Operations TPA and help drive the technical strategy, adoption, and growth of the independent software vendors (ISVs) within our security operations portfolio.

This is a highly collaborative, customer-facing role sitting at the intersection of security operations, technology, solution architecture, and sales. You will work closely with our ISV partners, sales organization, customers, and internal teams to understand security challenges, architect compelling solutions, demonstrate technology, and help bring innovative security products to market.

The ideal candidate is equally comfortable whiteboarding a SOC architecture with a security leader, conducting a technical product demonstration, building an integration or proof of concept, and partnering with an account executive to advance an opportunity.

You will serve as a trusted technical advisor across the Merlin Security Operations portfolio and help establish our ISVs as differentiated solutions for modern security teams.

Your Responsibilities

Solutions Engineering & Customer Engagement

• Serve as the senior technical subject-matter expert for the Merlin Security Operations TPA portfolio.
• Engage directly with CISOs, security leaders, SOC teams, architects, engineers, and other technical stakeholders to understand their security operations challenges and requirements.
• Translate customer requirements and security use cases into compelling, technically sound solutions leveraging our ISV portfolio.
• Lead technical discovery, architecture discussions, product demonstrations, workshops, proof-of-concepts, and evaluations.
• Develop solution architectures that integrate security products into customers' broader security ecosystems, including SIEM, SOAR, XDR, EDR, identity, cloud security, vulnerability management, threat intelligence, and other security technologies.
• Clearly articulate technical differentiation, business value, and operational outcomes to both technical and executive audiences.
• Serve as a trusted advisor throughout the customer journey—from initial discovery through evaluation, deployment, and expansion.

ISV & Portfolio Engineering

• Partner closely with ISV technology and product teams to develop deep technical expertise across the Security Operations portfolio.
• Understand each ISV's technology, architecture, integrations, use cases, competitive positioning, and ideal customer profile.
• Identify opportunities to improve interoperability and create repeatable solutions across multiple ISVs.
• Develop reference architectures, integration patterns, technical enablement materials, demonstrations, and proof-of-concept environments.
• Provide structured feedback to ISV partners based on customer requirements, market trends, competitive intelligence, and field experience.
• Help evaluate emerging security technologies and determine how they fit into the Merlin Security Operations portfolio.
• Support onboarding and technical readiness of new ISVs entering the portfolio.

Sales & Go-to-Market

• Partner with account executives and sales leadership to qualify opportunities, develop account strategies, and advance technical evaluations.
• Participate in customer meetings, executive briefings, RFP/RFI responses, and competitive evaluations.
• Help identify new opportunities for cross-selling and portfolio expansion.
• Create compelling technical narratives that connect individual ISV capabilities into broader security operations solutions.
• Support sales teams with technical enablement, playbooks, battlecards, demonstrations, and competitive positioning.
• Help develop repeatable go-to-market motions around high-value security operations use cases.
• Act as a technical champion for the Merlin Security Operations portfolio in the field.

Market & Technical Leadership

• Stay current on security operations trends, emerging threats, SOC modernization, security platforms, AI-driven security, automation, and evolving customer requirements.
• Track competitive technologies and help articulate where our ISV portfolio provides differentiated value.
• Represent Merlin and its ISV partners at customer events, industry conferences, webinars, workshops, and partner engagements.
• Develop and share technical thought leadership with customers, partners, and internal teams.
• Help shape the strategic direction of the Security Operations TPA based on field intelligence and customer needs.

Qualifications

Required

• 7+ years of experience in cybersecurity, security engineering, solutions engineering, security architecture, sales engineering, or a related technical role.
• Strong understanding of modern Security Operations Center (SOC) environments and security operations workflows.
• Hands-on experience with several security technologies such as SIEM, SOAR, XDR, EDR, NDR, identity security, vulnerability management, threat intelligence, cloud security, or security analytics.
• Demonstrated ability to translate complex technical concepts into clear business and security outcomes.
• Experience working directly with enterprise customers and senior security stakeholders.
• Strong presentation, demonstration, communication, and technical discovery skills.
• Experience working with technology vendors, ISVs, channel partners, or security technology ecosystems.
• Ability to operate effectively in a highly collaborative, fast-moving, and entrepreneurial environment.
• Willingness to travel for customer, partner, and industry engagements.

Critical Competencies

Security Operations ExpertiseDeep understanding of how modern security teams detect, investigate, respond to, and manage cyber threats.Technical Depth Ability to understand complex security technologies at an architectural and implementation level.

Commercial Acumen Understands how technical decisions influence buying decisions, business outcomes, pipeline, and revenue.

Customer Leadership Can confidently engage everyone from hands-on practitioners to CISOs and executive stakeholders.

Storytelling & Communication Can turn complicated technology into a compelling narrative that resonates with different audiences.

Partner Management Able to build productive relationships with multiple ISVs and coordinate technical initiatives across organizations.

Entrepreneurial Mindset Comfortable operating without a playbook, creating new solutions, and identifying opportunities before they are obvious.

Curiosity & Continuous Learning Passionate about emerging cybersecurity technologies and constantly looking for better ways to solve customer problems.

Benefits & Perks

We want to empower and inspire employees to be and do their best. Our workdays are dynamic, collegial, and fun. Our office features multiple places to work unconstrained by typical office barriers. Our wellness package provides access to an on-site gym and includes medical, dental, and vision insurance along with options for FSA and EAP. We offer 401(k) with employer match, unlimited PTO, and a culture respectful of the reality that not everything in one’s personal life is guaranteed to happen only after hours.

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.