About the role

The Business & Systems Analyst acts as a liaison between business stakeholders and IT to analyze, document, and improve business processes and technology solutions. They are responsible for eliciting requirements, developing business cases, managing vendor collaboration, and facilitating user acceptance testing.

What they look for

Business analysis Systems analysis Requirements elicitation Process reengineering Business case development Functional requirements Non-functional requirements User acceptance testing Stakeholder management Vendor management Analytical thinking Insurance domain knowledge System integration Technical documentation Training Risk assessment

Requirements

Candidates must hold a BSc degree in Business, Management, or Information Technology and possess 3-5 years of relevant experience. Strong analytical skills, knowledge of insurance systems, and advanced English proficiency are required.

Benefits

Occupational Pension Fund Group Life & Health Insurance Plan Childcare Allowance Hybrid working model Meal vouchers Continuous learning via Udemy

Full description

Interamerican, a member of the Achmea Group

Interamerican, a member of the Achmea Group and certified as a World-Class Workplace, offers exceptional career opportunities within a dynamic, fast-paced, and agile working environment. We embrace modern ways of working and are committed to fair treatment, inclusion, and equity. As a proud signatory of the Diversity Charter Greece, Interamerican fosters a workplace where everyone can thrive and grow.

We are currently seeking to employ a talented and highly-motivated “Business & Systems Analyst” to join our team.

Purpose:

To act as a liaison between Business and IT and guide the organization in implementing and improving solutions & systems, by analyzing organization or business domains and document its business or processes or systems, assessing the business model or its integration with technology.

Key Responsibilities:

Analyzes business needs and elicits requirements by interacting with business stakeholders and experts.
Identifies opportunities and problems related to processes, systems and future developments on products and solutions, evaluates and proposes optimal solutions and their feasibility. Takes part and advice in internal process reengineering.
Based on quantitative and qualitative data, develops or contributes to business cases and business plan initiatives in order to support decision making.
As member of an integrated team work with business and IT (system architects and developers) to implement technology solutions by defining, analyzing and documenting how the system should work (non-functional requirements) and what the system should do (functional requirements).
Monitors implementation tasks of external vendors. Acts as liaison between external vendors/partners and Internal IT departments in order to ensure optimal collaboration.
Sets up in system of new/adjusted insurance products and their respective printouts based on teams decisions and guidelines.
Facilitates and executes user acceptance testing for any technical development (products, system, applications etc.) and communicates feedback to the team.
Creates and updates system documentation and user manuals, trains and communicates to respective users for every designed solution that is implemented.
Reports progress and remaining effort to stakeholders and assesses potential risks in the implementation phase of company initiatives.
Develops and shares knowledge in their own field with relevant internal stakeholders, for example by providing training.

Knowledge & experience:

BSc degree in Business Studies/ Business Administration Management/ Information Technology or in similar fields.
Knowledge of insurance (Certification).
Knowledge of systems, systems' integrations and processes.
Knowledge of building a business case.
Proved Analytical thinking skills.
Advanced knowledge of English Language.
3-5 years of relevant working experience.

Competencies:

Customer focus
Collaboration
Self – development
Ensures accountability
Tech savvy
Builds networks
Cultivates innovation
Nimble learning

What We Offer:

Occupational Pension Fund, with a monthly company contribution of 6,25% of gross monthly salary.
Group Life & Health Insurance Plan
Childcare Allowance per month
Hybrid working model (two days in the office and three days working from home)
Monthly meal vouchers
Continuous learning via Udemy platform and development opportunities.
A collaborative, inclusive, and people-centric working environment.

Please note: The salary range for this role will be shared with candidates during the recruitment process upon request.

Equal Opportunity Statement

At INTERAMERICAN, we are committed to equal opportunities and an inclusive workplace. All applications are assessed fairly and without discrimination based on any personal characteristic.