Technical Writer (Documentation & Workflow)
Quadcode · Belarus
Software Development · 501-1,000 employees
About the role
The Technical Writer will create and maintain high-quality documentation, including product modules, technical guides, and regulations. They are also responsible for configuring task tracker boards, managing wiki structures, and investigating automation workflows.
What they look for
Requirements
Candidates must have at least 2 years of experience in technical writing and proficiency in Confluence. A strong understanding of documentation principles, product development, and the ability to collaborate effectively with subject matter experts are required.
Benefits
Full description
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We’re looking for a Technical Writer for a 1.5-year maternity leave replacement position — someone who can help maintain high-quality documentation and describe the workflows related to our task tracker. If you enjoy turning complex processes into clear instructions and know how to structure documentation as a practical tool for the team, we’d love to meet you!
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Responsibilities
- Write documentation: product modules, technical solutions, guides, and regulations
- Update materials when changes are made to the product and systems
- Standardize documents: structure, formatting, translation
- Archive outdated content and prevent the accumulation of technical debt
- Gather information from subject matter experts (SMEs): engineers, analysts, product managers
- Maintain the wiki space structure: templates, navigation, links
- Troubleshoot technical issues with rendering, plugins, and markup
- Create and configure task tracker boards: structure, filters, views
- Edit automated rules: triggers, transitions, notifications
- Investigate automation failures and rule malfunctions
Requirements
- 2+ years of experience as a technical writer or documentation editor
- Native Russian, proficiency in written English (B2)
- Experience with Confluence: creating, structuring, and using templates
- Understanding of documentation structure principles: guides, reference manuals, regulations, technical solutions
- Ability to independently research technical topics
- Skill in working with subject matter experts (SMEs): asking questions, gathering and verifying information
- Basic understanding of product development: front-end, back-end, microservices, Git
- Attention to detail: correct links, consistent terminology, adherence to templates
Could be an advantage
- Experience with microservices architecture documentation
- Experience at product or fintech companies
- Understanding of the software development lifecycle
- Experience translating technical texts from Russian to English
- Familiarity with TargetProcess or similar tools
What we offer
- Remote work model
- Competitive remuneration
- Friendly, enjoyable and positive environment
\nWith a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
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