Traincrew Project Manager

Closing date: 21 August 2026

Salary Scale: £52,000 - £55,000 per annum

Help Shape the Future of Britain's Railway 

Rail Delivery Group (RDG) partners with Britain’s train operators to put customers at the heart of everything we do, delivering essential services and dedicated experts who keep the nation’s railway running efficiently.  

From journey information, reservations and Railcards to improving performance, safety and accessibility, we drive the services and people that keep the railway moving. Anyone who has travelled by train or booked a journey for friends or family, will have used our services. We are integral to the running of the railway and play a crucial part at every stage of the customer journey – making sure we are delivering a better railway for all our customers, now and in the future.    As we embark on a new era for rail, we are now looking for a Project Manager to join us. If you are motivated by meaningful work and want to play a role in the future of Britain's railway, we'd love to hear from you! 

What is the purpose of this job? 

This role is to project manage several workstreams, as part of the wider Traincrew Programme an industry programme to support best practice in traincrew resourcing. To help deliver improvements to how the industry manages and delivers traincrew resourcing. Focusing on the delivery of workstreams to help the industry achieve the long term driver strategy. To support the subject matter experts in ensuring the outputs of the project are delivered on time, on budget, and in line with industry requirements.

What can I expect to do in this job? 

·       Develop a plan to deliver the requirements of a traincrew workstreams, in line with industry requirements

·       Management of delivery to the plan in line with the identified project plan

·       Project monitoring and tracking of activity, risks and issues in line with RDG project governance

·       Identify key stakeholders for the project in line with the Traincrew Programme’s stakeholder and communications plan

·       Work with project stakeholders to ensure adequate development and adoption of project outputs through the Traincrew Forum and other engagement opportunities

·       Coordinating and attending working group and steering group sessions

·       Provide regular written and verbal reports back to the relevant governance and stakeholder groups to support Traincrew Board

This role is accountable for successfully project management of the Traincrew workstreams. The role aims to put the structures in place for the project to meet its objectives and crucially delivers the benefits it sets out to achieve. The role is in part accountable for the realisation of these benefits, in partnership with the programme lead and the recipients of the change.

Who will my key contacts be?

·       Traincrew Programme team members

·       Passenger Train Operator representative– leads for implementing and using tools created by project

·       Network Rail leads for implementing and using tools created by the project

·       3rd party industry suppliers

·       Other industry programme stakeholders

This is a cross industry role that should be able to work with senior leaders to front line staff.

What experience, skills and knowledge do I need?

We are looking for someone with a proven track record on the management of programmes/projects qualified with relevant system such as Prince2 or MSProject and ideally someone who has rail industry experience, but not essential.

Some of the sort of specific skills and knowledge we are looking for include:

·       Project delivery and governance: Able to plan, manage and control workstreams using appropriate project management methods, governance, reporting and assurance processes, ensuring delivery to agreed time, cost and quality expectations.

·       Stakeholder engagement and influencing: Builds trusted relationships across Traincrew Programme stakeholders, train operators, Network Rail and industry partners; communicates clearly and influences others to secure alignment, commitment and adoption of outputs.

·       Risk, issue and dependency management: Proactively identifies, tracks and escalates risks, issues and dependencies, putting practical mitigations in place to keep workstreams on track.

·       Change and benefits realisation: Understands how project outputs support wider programme outcomes and works with stakeholders to embed change, monitor benefits and support long-term improvement in traincrew resourcing.

·       Communication and reporting: Produces clear written and verbal updates for working groups, steering groups and governance forums, tailoring messages for senior leaders, operational colleagues and industry stakeholders.

·       Planning, organisation and attention to detail: Maintains robust plans, actions, records and project controls, ensuring activity is well organised, decisions are documented and deadlines are met.

·       Collaboration and partnership working: Works constructively across organisational boundaries, supporting subject matter experts and partners to develop practical outputs that meet industry needs.

·       Problem solving and continuous improvement: Applies sound judgement to resolve delivery challenges, learns from evidence and feedback, and identifies opportunities to improve ways of working.

·       Accountability and self-management: Takes ownership of agreed deliverables, works independently where needed, manages competing priorities and demonstrates resilience in a complex stakeholder environment.

·       Inclusive and values-led behaviour: Demonstrates RDG’s ASPIRE values through accountable, supportive, respectful and inclusive working with colleagues and industry partners.

Why Join Us?

This is more than just a job. 

It's an opportunity to be part of an organisation that puts customers at the heart of everything we do, bringing the industry together to keep Britain connected. You'll work alongside passionate colleagues, contribute to projects with national impact and help shape the future of rail travel for generations to come. 

At Rail Delivery Group, we are committed to creating a workplace where everyone feels welcomed, respected and able to be themselves. We are continually working to build an inclusive culture where everyone can thrive. Some of the ways we support our people include: 

• Employee networks  

• Flexible and hybrid working  

• Inclusive hiring practices  

• Wellbeing initiatives  

• Learning and development opportunities 

We welcome applications from people of all backgrounds and experiences. If you require any reasonable adjustments during the recruitment process, we will work with you to provide the support you need.

Why Work for RDG?

We offer a highly competitive package, including:

• 75% discount on rail travel (for work and leisure), plus international rail discounts
• 30 Days annual leave (plus buy/sell options and additional leave for key life events)
• Two Personal Development Days are granted to employees annually
• Interest-free Season Ticket Loan for commuting costs
• Enhanced family leave – 30 weeks full pay for maternity, adoption, surrogacy, and shared parental leave
• Pension scheme – up to 8.64% employer contribution
• Subsidised Private Medical Insurance (Vitality PPP) and Health Cash Plan (Healthshield)
• Access to our flexible benefits portal - a central hub for accessing retail discounts, shopping, dining, travel, and entertainment perks
• Flexible working arrangements available