About the role

The Product Manager is responsible for overseeing product line strategy, financial forecasting, and vendor relationships. They also provide training, support sales teams, and collaborate with marketing and purchasing departments to ensure promotional success.

What they look for

Product management Strategic planning Vendor management Financial forecasting Negotiation Market analysis HVAC industry knowledge Communication skills Problem solving Customer service Sales support Technical training Inventory management Emotional intelligence Microsoft applications

Requirements

Candidates must have several years of experience in the HVAC industry with a strong background in market analysis and sales. Excellent communication, negotiation skills, and the ability to work in the Grand Rapids office two days per week are required.

Benefits

On-the-job training Career path development Team member support

Full description

Product Manager

As the Product Manager, you get to influence which products B-Y sells, the product vision, and the strategy to bring them to our customers. You maintain the relationships with product line vendors from beginning to end, and you know your product lines inside and out.

If you get excited working in a professional environment where you can bring your best self to work and make a difference to those around you, then this position is for you.

How you show up

Communication and interpersonal skills are important to you, and you demonstrate both effectively.

You are a planner and problem solver. You’re not afraid to suggest new ways of doing things.

You are curious and like to investigate new HVAC technologies and consider how they could improve the lives of our contractors and the end-customers.

You are important to us, so you following all assigned responsibilities according to established safety & security policies, guidelines, and legal regulations. These will provide you with a safe working environment.

You provide superior customer service in every interaction.

The day to day

(italics indicate essential function)

You “own” the product lines. Anything having to do with one of the products under your area of responsibility will connect back to you for strategy, problem-solving, oversight, or training.

You lead the product line planning process. This includes everything from sales and financial forecasting and monitoring to promotions, training, and helping with inventory stocking strategies.

You understand the value of great partnerships with our vendors, and you use those to negotiate product cost, marketing funds, promotional programs, incentives, and rebates.

You are the conduit between the vendor and the rest of the B-Y team. You teach about new products, you go on customer visits with TMs, you organize demonstrations for our branch teams and the TMs, and you continuously help to trouble-shoot any issues and questions as they come up.

You partner closely with Marketing and Purchasing to ensure promotional programs are communicated and well-utilized and that vendors are fulfilling their contracts.

You work with the pricing manager to determine pricing strategies to best position the product.

You will travel to various locations to assist with training or to meet with customers. This includes occasional overnight travel.

As a direct partner with the sales, marketing, and purchasing teams, you are ready and willing to be of service with issues and projects however you can.

What you have

Ability to work in Grand Rapids two days per week.

You know the HVAC industry, its challenges and its opportunities. This wisdom comes after several years of experience.

You have a solid education and breadth of experience that includes market analysis, sales, and technical aspects of HVAC.

No one questions your message because you have fantastic written and verbal communication skills. This includes a high level of emotional intelligence to assess how others perceive your communication.

You are a formidable negotiator.

You already know Microsoft applications, and you are ready and willing to learn any company software or system.

You have a willingness to learn new things and take on new responsibilities.

What you get at B-Y

On-the-job training

Career path development

Team member support

World-class leadership

Organizational Core Values:

We care about others.
We do the right thing.
We pursue great rather than good.
We do whatever it takes.

Typically Monday-Friday. There will be significant travel, and you may end up working on weekends occasionally. This is not necessarily an 8:00 am-5:00 pm job.