About the role

The role involves analyzing user requirements and creating documentation to facilitate communication between business users and the development team. Additionally, the analyst will monitor and test new developments while managing user interfaces and application modules.

What they look for

Business analysis System analysis SQL XML E-commerce Logistics ERP Supply chain Database development Technical documentation Critical thinking Problem-solving Time management Communication Interpersonal skills Korean language

Requirements

Candidates must hold a Bachelor's degree in IT or MIS and possess over 6 years of business process analysis experience. Proficiency in both English and Korean is required, along with strong technical skills in SQL, XML, and system interface analysis.

Benefits

Competitive compensation Health and wellness offerings Professional development opportunities

Full description

Korean Bilingual e-Commerce Business AnalystResponsibilities:

The role will primarily involve business analyst and communication with system development team work, but will also include some traditional user interface and application module management as well. Responsibilities cover, analyze user requirements and create documents to communicate between business user and development team include monitoring and testing for new development.

Requirements:

Bachelor Degree in IT and/or MIS related discipline
Bilingual (English + Korean): Must be able to read, write and speak in both
Over 6 years of business process analyze experience (Sales or logistics experience related e-Commerce System experience a plus)

Required Skills:

Must have system analysis ability and knowledge of system interface include XML
Must have knowledge in generating system and business process documentation
Critical thinking, analytical, problem-solving, prioritizing, time management skills required
Effective interpersonal skills to work cooperatively with co-workers and other staff
Strong communication-both oral and written to convey information in a clear and concise manner
Experienced database development skills including advanced SQL programming

Preferred Skills:

Strong business process related analysis and consultation skills; ability to lead and guide clients
Knowledge of ERP Logistics and general logistics and supply chain-related processes
Basic knowledge of SQL and web system management
Proven ability to multi-task and maintain organized handling multiple clients across different Samsung divisions
Strong aptitude to work within deadlines both independently and as part of a team
Retail or Ecommerce experience or an internship within e-commerce a plus

Why work at BTI?

We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.

We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.