Checkatrade

Senior Product Manager - Consumer

Checkatrade · City of London, England, United Kingdom

Internet Marketplace Platforms · 501-1,000 employees

20 h ago
Senior (5-10 yrs) Full-time United Kingdom
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About the role

Own and execute the consumer product roadmap for the homeowner experience across web and app platforms. Drive key metrics including discoverability, conversion, and retention while partnering with engineering to remove technical blockers.

What they look for

Product Management Roadmap Development Consumer Experience Funnel Analysis Data Analysis A/B Testing Conversion Rate Optimization Stakeholder Management Agile Delivery Commercial Awareness User Retention Product Strategy

Requirements

Requires solid experience managing consumer-facing products at scale with a proven track record of shipping high-quality features. Must possess strong analytical rigor, commercial awareness, and the ability to translate long-term vision into deliverable roadmaps.

Benefits

Competitive Salary Annual Bonus Employee Share Programme Health Support Well-being Support Learning Support Gym Membership Smart Tech Scheme Cycle Scheme Birthday/Special Day Leave Buy & Sell Holiday Scheme Paid Charity Leave

Full description

As our next Senior Product Manager, Consumer Product, you'll own a core piece of the homeowner experience across web and app, one of the most important levers we have for building the UK's most trusted home improvement marketplace. Your work will be felt by millions of homeowners every year: how they search, how they choose, how much they trust what they find. You'll execute against the vision, build the systems and raise the bar on quality, all while keeping the team moving at real pace.

Forget long lists, here's what you'll actually spend your time on:

  • Translating the long-term vision for the Checkatrade consumer experience into a focused, deliverable roadmap for your area, and driving it end-to-end.
  • Upholding the standard for what a best-in-class homeowner experience looks like, and holding yourself and the team accountable to it, not just in theory, but in every shipped feature.
  • Partnering closely with Engineering to break down the technical blockers that slow delivery, owning the outcome, not just the spec.
  • Owning a defined part of the consumer funnel, discoverability, conversion, trust, satisfaction or retention, and using data, experimentation and insight to move the needle on it.
  • Contributing to a high-performing, cross-functional product team with clear ownership, a bias for action and an uncompromising eye for quality.
  • Acting as a visible advocate for quality across the organisation, aligning your roadmap to commercial outcomes and championing the consumer at every level of the business.

It's not about ticking every box. It's about turning up curious, ready to crack on. You'll do well here if you bring:

  • Solid experience in product roles, with clear ownership of a consumer-facing product area at scale and a track record of shipping experiences that real people love and that move conversion, engagement and retention.
  • Sound judgement and initiative: the ability to articulate a clear view of what your product area should become (not just an incremental improvement plan) and bring people with you on that journey.
  • Execution edge: you actually ship. You drive delivery with Engineering, remove blockers, hold pace and don't let quality slip while doing it.
  • Strong analytical rigour and commercial awareness: you use experimentation, funnel analysis and consumer insight to drive decisions, and you understand how product choices connect to revenue and long-term consumer lifetime value.

We believe great work deserves great rewards. Here’s just a taste:

  • Competitive salary + annual bonus
  • Employee Share Programme
  • Health, well-being and learning support
  • Gym membership, Smart Tech Scheme and Cycle Scheme
  • Birthday/Special day leave
  • Buy & sell holiday scheme
  • 1 week’s paid charity leave and much more!
  • How we’ll get to know each other:
  • Screening call with one of our Talent Acquisition Partners
  • 1st stage interview with our VP, Consumer Growth
  • 2nd Stage interview with key stakeholders
  • Final stage interview includes a case study presentation with our VP, Consumer Growth & CEO

If this sounds like the place where you can do your best work, we’d love to hear from you, even if you don’t tick every box

About us

We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.

We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.