Project Manager, Connected Care
Linus Health · Boston, Massachusetts, United States · $110K–$125K/yr
Software Development · 51-200 employees
About the role
Manage customer implementations from kickoff through go-live by coordinating activities across internal teams and external stakeholders. Maintain project plans, timelines, and documentation while ensuring effective communication and risk management throughout the project lifecycle.
What they look for
Requirements
Requires a bachelor's degree and 3–5 years of experience in project management or implementation, specifically within healthcare technology, SaaS, or digital health. Candidates must possess strong organizational and communication skills with proficiency in project management tools like Jira, Smartsheet, or Asana.
Benefits
Full description
The Role:
We're looking for a highly organized, execution-oriented Project Manager to coordinate customer implementations and operational projects across the Connected Care business.
This is a hands-on role focused on planning, tracking, communicating, and driving projects to completion. You'll work closely with customers and internal teams to ensure implementations are delivered on time and with a great customer experience.
Please note that the other Project Manager, Connected Care position that is posted is solely focused on supporting our Life Science customers and business. This role will focus on supporting other customers within the Connected Care business.
What You Will Do
- Manage customer implementations from kickoff through go-live.
- Build and maintain project plans, timelines, and action items.
- Coordinate activities across Customer Success, Product, Engineering, Clinical, and Sales.
- Schedule meetings and keep projects on track.
- Manage risks, dependencies, and issue resolution.
- Coordinate customer onboarding, training, integrations, and go-live readiness.
- Maintain project documentation and provide regular status updates.
- Support continuous improvement of implementation processes and documentation.
- Manage customer communications throughout the implementation lifecycle, including project updates, training communications, release announcements, and other customer-facing communications.
About You
- Bachelor's degree or equivalent experience.
- 3–5 years of project management or implementation experience.
- Experience implementing healthcare technology, SaaS, or digital health solutions.
- Experience working with healthcare organizations, including health systems, provider groups, and health plans, is a plus.
- Strong organizational, communication, and problem-solving skills.
- Comfortable managing multiple concurrent projects.
- Experience with project management tools (Jira, Smartsheet, Asana, etc.).
- Ability to travel up to 30%.
Compensation: The base salary budgeted for this position is in the $110,000-125,000 range per year. This position will also include a yearly target discretionary bonus as well as equity, health benefits, unlimited PTO, a monthly flex day, a 401K plan with a match and more. The final offer determined for the candidate who is hired into this position will depend on a number of factors, including, but not limited to, the candidate's relevant skills, professional experience, labor market conditions, etc.
Linus Health is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender, gender identity or expression, age, genetic information, disability or any characteristic protected by law. We believe that diversity is critical to the growth of our company and understand the importance of fostering an environment where everyone has a voice. We are also committed to providing reasonable accommodations for candidates with disabilities during the recruiting process. If you are in need of assistance due to a disability, please contact us
