Product Manager - Product Growth

We are FAIRTIQ!

FAIRTIQ is the leading mobile pay-as-you-go provider that simplifies public transport ticketing using an innovative geo-positioning based technology.  We use state-of-the-art technology and methods for software development in order to evolve our products and support our rapidly growing user community 

FAIRTIQ was founded in 2016 as a start-up with the mission of providing the easiest way to sustainable mobility for everyone, everywhere. Very quickly, FAIRTIQ has become the reference for usability and ease of use in public transport both by the industry and the users.

Today, the company counts over 150 employees in seven countries. Our technology is usable all over Switzerland, Liechtenstein, and Denmark, as well as several parts of Germany, Austria, France, the Netherlands and Czech Republic with constant increase in reach. FAIRTIQ is growing, and you can grow with us!

Who we are looking for Are you client-centric and data-savvy at the same time? Do you want to be at the center of innovation for access to public transport? Do you want to join a team of highly motivated and fun people? Then you came to the right place! We are looking for a Product Manager (Product Growth) 80-100% in Germany or Switzerland who wants to evolve our products in a client- and user-centric way. This role will focus on our core products, particularly on supporting the expansion of our FAIRTIQ app. You will be part of our product team, dedicated to innovating and promoting our product portfolio. Together, we strive to create experiences that truly resonate with our users. Join us in our mission to redefine mobility!

Your Mission Drive sustainable user growth by making every step of the FAIRTIQ journey simple, intuitive, and rewarding. You will optimize the customer experience from first discovery to long-term loyalty, using data, experimentation, and customer insights to remove friction and increase engagement. Your focus is to grow FAIRTIQ's active user base while delivering lasting value for customers, transport partners, and the business.

What You'll Do

• Develop and execute the product strategy to drive sustainable user growth across the entire customer journey.
• Increase user acquisition, activation, retention, and referral through data-driven product improvements and experimentation.
• Define and own the growth roadmap, prioritizing initiatives based on customer impact and business value.
• Identify and remove friction in the onboarding and first-trip experience to help more users become active riders.
• Design, run, and evaluate A/B tests and experiments to continuously improve key growth metrics.
• Collaborate closely with Engineering, Product Design, Marketing and Customer Support to deliver impactful growth initiatives.
• Use customer insights, behavioral data, and market research to uncover growth opportunities and validate hypotheses.
• Monitor and optimize key metrics such as activation, retention, engagement, referral, and customer lifetime value.
• Balance short-term growth opportunities with long-term user experience, scalability, and business sustainability.
• Champion a culture of experimentation and continuous learning across cross-functional teams.

What You'll Bring

• 3+ years of experience in Product Management, Growth Product Management, or a similar role in a fast-paced, consumer-facing environment.
• A proven track record of driving user acquisition, activation, retention, or engagement through product-led initiatives.
• Experience designing, running, and analyzing A/B tests and using experimentation to inform product decisions.
• Strong analytical skills with the ability to turn quantitative and qualitative insights into impactful product improvements.
• Experience working with product analytics tools (e.g., Amplitude, Mixpanel, GA4) and defining success through key growth metrics.
• Ability to prioritize opportunities based on customer impact, business value, and engineering effort.
• Excellent stakeholder management and communication skills, with experience collaborating across Engineering, Design, Marketing, and B2B  and B2C teams.
• A customer-first mindset with a passion for understanding user behavior and removing friction throughout the customer journey.
• A proactive, outcome-oriented approach with a bias toward experimentation, learning, and continuous improvement.
• Fluency in English; German and/or French are a plus.

We Offer

• Dynamic and international work environment.
• The opportunity to contribute to a highly innovative and market-proven product in a fast growing, international scale-up.
• Collaborative and supportive team environment.
• Mobile office and flexible working hours, office location in Berlin, Bern and Zurich with work-from-anywhere policy.
• Possibility for part-time work 80-100%.
• Budget and support for self-improvement and further education.
• Discounts on public transport as well as benefits for sports promotion programmes (eg. Urban Sports subscription in Germany)

At FAIRTIQ, we don’t just accept difference, we celebrate it, we support it, and we thrive from it for the benefit of our employees, our products and our community. FAIRTIQ is a proud equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

Data Protection - Your personal data will be held by Fairtiq for a maximum of 12 months. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. Please contact dataprotection@fairtiq.com if you wish for your data to be removed.