Product Operations Manager – Housing
Clera · New York, New York, United States · $150K–$200K/yr
Technology, Information and Internet · 2-10 employees
About the role
The Product Operations Manager will translate product requirements into buildable workflows and coordinate cross-functional stakeholders through product launches. They will also analyze usage data to inform product decisions and manage compliance requirements for enterprise clients.
What they look for
Requirements
Candidates must have 5-10 years of experience in product operations or technical program management with strong SQL skills. A proven track record of driving cross-functional initiatives and exceptional written communication skills are required.
Benefits
Full description
About the Role
Join a well-funded, late-stage AI automation company transforming how housing and healthcare organizations operate. By deeply integrating AI agents into existing workflows, the business reduces manual work, cuts costs, and improves experiences for both providers and end users. The housing product line simplifies how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team.
As Product Operations Manager – Housing, you will sit at the intersection of product, engineering, and customers — playing a central role in how ambitious ideas are translated into reliable, enterprise-ready solutions. This is a high-ownership role with direct impact on launch quality, adoption, and iteration speed as the company scales rapidly.
What You'll Do
- Translate product requirements into clear, buildable workflows through detailed specs, diagrams, and edge-case definitions
- Conduct thorough discovery sessions with new enterprise clients to understand their needs and operational requirements
- Drive launch readiness and coordinate cross-functional stakeholders through each product release
- Analyze product usage data to surface insights that inform product decisions and improve adoption
- Manage compliance requirements associated with new product features and customer configurations
- Partner closely with Product and Engineering teams to accelerate iteration speed and maintain quality at scale
- Operate close to both the product surface area and underlying data, leveraging technical and analytical skills to drive outcomes
What We're Looking For
Required
- 5–10 years of experience in product operations, technical program management, or a closely related role
- Strong SQL skills and comfort working with data to derive actionable insights
- Proven track record of driving cross-functional initiatives from definition through launch
- Exceptional written communication skills with high attention to detail
- Demonstrated ownership mindset and consistent follow-through in fast-paced environments
Nice to Have
- Experience in B2B SaaS, AI/ML, proptech, or enterprise software
- Background working with large, sophisticated enterprise customers
- Familiarity with property management workflows or multifamily housing industry
Compensation & Benefits
- Salary: $150,000 – $200,000 USD annually
- Competitive equity and benefits package
- Visa sponsorship: Not available
Location
This is a hybrid role based in New York, NY. Candidates should expect a combination of in-office and remote work.
