Data Analyst

Do you have a desire to work for an organization driven by empowerment and full inclusion? Goodwill Easterseals Miami Valley is one of the largest employers in the region; with the mission to empower those with disadvantages and disabilities to improve their quality of life. We employ over 600 associates just in our retail stores alone. GESMV also offers over 40 programs and services to the community ranging from job readiness programs to assistive technology services. We offer part-time and full-time positions, with a variety of schedules and hours available. We are always looking for driven, enthusiastic people to join our team.

Summary

This position exists to facilitate data extraction from multiple agency software systems and transforms large, complex datasets into meaningful and actionable insights for various organization stakeholders in the form of KPIs, business analytics and other reports.

Essential Duties & Responsibilities

• Manages/completes special projects delegated by the Director of Quality, Systems and Corporate Compliance as required with a wide variety of non-routine tasks.

• Run and monitor ongoing and recurring reports and dashboards in accordance with contract requirements.

• Maintain various monthly, quarterly, and annual report processing, ensuring accuracy and timeliness. Including, but not limited to, census reporting, outcome measurement and tabulation reports, annual reports and more.

• Ensure accuracy of all information being captured by BI or any other daily reporting system.

• Ensure accuracy of data collected and maintained in all program systems or BI systems for persons referred for services, program new starts, all unduplicated program customers and their disabilities, program dates, placement activity, exit interviews, survey information and all follow-up information.

• Communicate and post Key Performance Indicator (KPI) information and other BI reports to staff; post relevant and up to date material on identified boards and

• Ability to combine and consolidate data from multiple systems to perform analysis and suggest system improvements.

• Development and maintenance of data source configurations used in BI and other reports.

• Prepare other miscellaneous reports ensuring accuracy and timely completion.

• Maintain strictest confidence regarding reports and confidential material.

• Provide technical support for existing reports, spreadsheets, dashboards, and other tools. Including demoing and training end-users on data solutions.

• Maintain an effective and efficient data management system for the Transportation Department.

• Comply with all Agency policies, procedures and safety standards throughout work areas and maintain the same to meet CARF, Department of Labor and other regulatory standards.

• Other duties as assigned.

Supervisory Responsibilities

None

Education Requirements

Associate’s degree in data analytics or computer information systems is preferred.

Experience Requirements

• Microsoft Excel experience required.

• Experience with the following systems is a plus: Salesforce (CRM), Counterpoint (POS), Kronos (HCMS), Sage (Finance), Power BI (BI).

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee must maintain a valid driver’s license and a driving record acceptable to Goodwill’s liability insurance, provider. If at any time the employee is unable to maintain a valid driver’s license and a driving record acceptable to GESMV’s liability insurance provider, they must immediately notify Human Resources.

• Must maintain the ability to pass a criminal background check and random drug screens.

Skills & Abilities

• Must have a strong understanding of the application software and tools by which to extract or interface with other software applications to generate meaningful data for management use.

• Must be able to quickly shift priorities.

• Must be detail-oriented and have strong organizational skills.

• Ability to communicate effectively.

• Proficient in Microsoft Office suite.

• The ability to work semi-independently, as well as have the ability to work cooperatively as a team member.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand, walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.

• The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.

• The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee occasionally works in outside weather conditions and is occasionally exposed to risk of electrical shock.

• The noise level in the work environment is usually moderate.

The above duties and responsibilities are essential job functions subject to reasonable accommodation. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job and/or apply for the position, absent undue hardship.This job description is not to be interpreted as an all-inclusive list of duties, responsibilities, or requirements. Employees may be required to perform additional job- related tasks as assigned, subject to reasonable accommodation.

Goodwill Easterseals Miami Valley is firmly committed to Equal Employment Opportunity (EEO) and Affirmative Action (AA) compliance with all Federal, State, and local laws that prohibit employment discrimination on the basis of age, sex, color, race, creed, national origin, religion, marital status, citizenship status, ancestry, sexual orientation, gender identity and/or expression, genetic information, disability status, protected veteran status, membership or activity in a local human rights commission, status with regard to public assistance, or any other classification protected by applicable law. This policy applies to all employment decisions, including, but not limited to recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions, and terminations.