D365 Business Analyst

Who We Are:

Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award-winning service. In 2024, we supported $1tn+ of payment volume, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and our proprietary technology.   

Moneycorp is a place where energy, commitment, and collaboration are core to our values of shared success. We’re restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business.  

Role Purpose:

Moneycorp have embarked on an ambitious and fundamental renewal of our global technology to support our global commercial teams. This position is for a D365 Business Analyst role within our Revenue Operations team, with dotted reporting line to IT, and demands a confident individual who has extensive experience as a D365 Business Analyst with good stakeholder management experience, excellent communication skills and Word, PowerPoint, Visio, Confluence, PowerBI and DevOps skills.

The Revenue Operations team is the driving engine of our growth, supporting Sales, Marketing, Partnerships and wider stakeholders with data, business intelligence, technology, data and processes that drive outsized results. This role entails working with senior business stakeholders across commercial teams, product owners, and enterprise and solution architects to deliver comprehensive solutions to complex business issues and processes, with focus on our Customer Relationship Management technology roadmap: D365.

Role Responsibilities:

• Facilitate workshops across all business areas to gathers Business and Technology requirements as User Stories. Play back the requirement to the requirement originator (Business and/or Tech SME) and PO to confirm accuracy, completeness and seek sign-off​ 
• Provide supporting documentation, e.g. business process flows (at varying levels) and wireframes, and relate them to each user story for traceability ​ 
• Create and publish workshop schedules to stakeholders in advance of the sessions to align expectations regarding the meeting agenda, inputs required ahead of each session, the output from each meeting, secure availability and confirm timelines​ 
• Demonstrate Dynamics CE (Sales, Customer Service, Marketing) awareness and in building stakeholder's product knowledge ​ 
• Actively collaborate with the Scrum Team (PO, BAs, Functional Consultants, SA and Testers) to ensure each solution meets the requirement / acceptance criteria​ 
• Support the Scrum team in creating their technical designs and/or design tasks to ensure they achieve each stakeholders' requirement ​ 
• Undertake source to target field mapping and business rule definition with the business to support each data migration​ 
• Triage defects with Developers and Test Analysts to help determine: if the defect is project related, a possible solution and an estimate​ 
• Assist the QA team with System and/or User Acceptance Test preparation and execution relating to functional, non-functional and data migration scope​ 
• Support the SA and the rest of the Scrum team, to present each solution to key stakeholders in a Sprint Review​ 
• Walk the Training and Communications teams through the Release requirements so they can prepare their respective materials​ 
• Maintain workload in Azure DevOps 

What We’re Looking For:

• 4-5+ years experience working as Functional consultant / Business Analyst across multiple projects and implementations.
• Hands-on experience configuring D365 CE modules (Sales, Customer Service, Marketing) and Power Platform solutions, including model-driven apps, forms, business rules, Cloud Flows, automations, data models, and custom form configurations.

• Strong stakeholder management skills, with the ability to facilitate discussions and influence Product Owners, customers, and senior stakeholders.

• Strong business analysis skills with experience documenting business processes, workflows, process maps, user stories, use cases, and functional requirements.

• Competent at building efficient data models, automations, and custom form visualisations
• Ability to create and develop model driven apps, develop workflow and CloudFlows
• Knowledge and experience of the end-to-end project lifecycle. 
• Experience of working in financial services, fintech or banking sectors would be advantageous

Skills:

• Knowledge of Core D365 capabilities.  
• Previous experience of Confluence, ADO and breakdown of requirements into Epics, Features and User Stories. 
• Previous data analysis skills and tooling, including Power BI and/or Tableau.  

Education:

• Relevant degree desirable, or equivalent competencies in college. 

Please note: This is a full-time, permanent position with an opportunity to work on a hybrid working model from our Bucharest office.    

Fostering a culture of belonging and inclusivity 

We're committed to creating a workplace where every individual feels valued, respected, and included. As an Equal Opportunity Employer, we actively cultivate an inclusive culture where diversity thrives, and we empower our colleagues to drive meaningful change within our organization through Employee Engagement initiatives and value champion networks.    Like many of our peers, we recognize that fostering inclusivity is an ongoing journey, and we remain steadfast in our commitment to progress. By measuring our efforts through regular assessments and listening to the feedback of our employees, we strive to ensure that our initiatives are impactful and responsive to the evolving needs of our workforce.    Together, we want to build a workplace where everyone can bring their authentic selves to work, as we believe this is the foundation of innovation, creativity, and collective success.  

Interested?

If this role sounds like a good fit for you, please click on the “Apply Now” button to submit your application.

To discover more about Moneycorp and how we’re leading the way in global payments and currency risk management, please visit our News Hub and various social media platforms Facebook, Twitter UK, Twitter Americas, Instagram, LinkedIn.