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Support Tech LLC

Project Manager – Networking, Low Voltage & Wireless (Remote)

Support Tech LLC

IT System Installation and Disposal · 11-50 employees

Mar 12
Remote Senior (5-10 yrs) Full-time
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About the role

The Project Manager will lead the design and implementation of networking, security, and low-voltage infrastructures while managing field teams remotely. They are responsible for overseeing the full lifecycle of wireless deployments, CCTV integration, and ensuring adherence to BICSI standards.

What they look for

Project Management Ubiquiti Ecosystem WiFi Access Point Deployment CCTV Integration Structured Cabling BICSI Standards Point-to-Point Wireless Zoho Projects Network Infrastructure Site Surveys Access Control Blueprint Interpretation RF Expertise Fiber Optic Infrastructure Quality Control Technical Leadership

Requirements

Candidates must have at least 3 years of experience managing field technicians remotely and 5+ years in low-voltage or telecommunications project management. Proficiency in Ubiquiti hardware, Zoho Projects, and structured cabling standards is essential for this role.

Benefits

Advancement within the company Exposure to a variety of technology

Full description

This is a remote position.

Job Description: Project Manager – Networking, Low Voltage & Wireless (Remote)

Position Overview:

We are looking for a technically advanced Remote Project Manager to lead the design and implementation of sophisticated networking and security infrastructures. The ideal candidate will be a subject matter expert in Ubiquiti ecosystems, encompassing WiFi Access Point (WAP) deployments, Access Control, and CCTV (Cloud/On-Prem). This role requires a unique blend of high-level project management using Zoho Projects and deep technical knowledge of BICSI-standard structured cabling and Point-to-Point (P2P) wireless bridging. You will lead field teams remotely, ensuring that wireless coverage is optimized, wired backbones are robust, and security systems are seamlessly integrated.

Key Responsibilities:

  • Wireless Infrastructure Management: Oversee the full lifecycle of WiFi deployments, from initial predictive heatmaps and site surveys to the mounting, configuration, and tuning of Access Points (WAPs).
  • CCTV & Security Integration: Manage the installation of both Cloud-based (SaaS) and On-Premise (NVR/DVR) surveillance systems, ensuring proper storage calculations and network bandwidth allocation.
  • Full-Stack Ubiquiti Oversight: Act as the technical lead for UniFi deployments (Wireless, Switching, Routing), UniFi Access (Readers, Hubs, Electric Strikes), and UniFi Protect.
  • P2P & Wireless Backhaul: Design and manage Point-to-Point (P2P) and PTMP links to extend network connectivity across campuses or between buildings where trenching fiber is not feasible.
  • Blueprint & CAD Interpretation: Read and annotate floor plans and site blueprints to determine cable paths, firewalls, and optimal placement for APs and cameras to minimize interference and "dead zones."
  • Standards & Quality Control: Enforce strict adherence to BICSI standards for all low-voltage work, including rack cable management, labeling, and CAT6/Fiber certification testing.
  • Zoho Workflow Management: Utilize Zoho Projects as the "single source of truth" for all project milestones, task dependencies, document storage, and technician scheduling.

Technical Qualifications:

  • WiFi & RF Expertise: Deep understanding of 2.4GHz/5GHz/6GHz frequencies, SSID/VLAN segmentation, roaming protocols (802.11k/r/v), and interference mitigation in high-density environments.
  • Networking & Structured Cabling: Expert knowledge of CAT6/6A and Fiber Optic (Single-mode/Multi-mode) infrastructure, including splicing and OTDR testing protocols.
  • CCTV Architectures: Proficiency in managing IP-based camera systems, including understanding bitrates, frame rates, and the differences between local NVR storage and cloud-retention models.
  • P2P Wireless: Experience with outdoor wireless bridging (e.g., Ubiquiti airMAX, airFiber, or 60GHz Wave technology).
  • Physical Security: Familiarity with low-voltage door hardware, strikes, and maglocks in an Access Control context.

Software & Mastery:

  • Zoho Suite: Advanced proficiency in Zoho Projects (Gantt charts, milestones, and time tracking) and Zoho Cliq. Familiarity with Zoho CRM and Zoho Books is a major plus.
  • WiFi Design Tools: Experience with Ubiquiti Design Center, Ekahau, or NetSpot for predictive wireless planning.
  • Documentation: Ability to review and approve Fluke LinkWare reports and CCTV coverage maps.

Requirements

Remote Work Requirements:

  • Minimum 3 years of experience managing field technicians and subcontractors in a 100% remote capacity.
  • Expertise in "Remote Eyes" management—using video calls and photo submissions to audit site quality.
  • Ability to maintain a high level of organization and meet deadlines without direct physical supervision.

Preferred Experience & Certifications:

  • Industry Experience: 5+ years in Low Voltage, Telecommunications, or MSP Project Management.
  • Certifications: BICSI (RCDD/Installer), PMP, or Ubiquiti certifications (UWA, UEWA, UWA).
  • Education: Degree in Information Technology, Construction Management, or equivalent field experience.

Benefits

What We Offer:

  • The opportunity to work with cutting-edge Ubiquiti hardware and lead a digitally forward-thinking team using the latest Zoho automation tools.
  • Advancement within the company
  • Exposure to a variety of technology for ongoing learning and experience