Product Strategy & Delivery Manager - Operations

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Lead Product Innovation That Shapes the Future

Build the vision. Drive the strategy. Deliver the impact.

At U.S. Bank, we believe great products transform experiences, empower businesses, and create lasting value. We're seeking an accomplished Product Strategy & Delivery Manager to lead a team of Product Managers and Product Owners responsible for defining and delivering the future of our WCIBO Digital Product Portfolio.

This is more than a leadership role. It's an opportunity to influence enterprise product strategy, guide a growing platform ecosystem, and lead the teams building solutions that drive meaningful outcomes for our clients and employees. If you're passionate about creating customer-centric products, aligning strategy with execution, and leading high-performing teams through complex challenges, this is your chance to make a significant impact.

Why Product Leaders Are Excited About This Opportunity

As a Product Strategy & Delivery Manager, you'll have the rare opportunity to:

🚀 Own strategy at scale by shaping product vision, roadmap priorities, and investment decisions for an enterprise platform.

🎯 Lead end-to-end product delivery from discovery and prioritization through launch, adoption, and continuous improvement.

🤝 Partner with senior leaders across business and technology to influence decisions, align priorities, and deliver measurable value.

💡 Solve complex customer and business challenges while driving innovation, user experience enhancements, and platform growth.

📈 Build and develop a high-performing product organization, coaching Product Managers and Product Owners to elevate product practices and outcomes.

What You'll Do

You'll serve as the strategic connection between business objectives, user needs, and technology capabilities.

Product Leadership & Strategy

• Lead and mentor a team of Product Managers and Product Owners responsible for delivering platform capabilities that create business value.

• Define and evolve product strategies, roadmaps, and priorities aligned with organizational goals and customer needs.

• Drive outcome-focused decision making using customer insights, operational data, and market opportunities.

• Advocate for product excellence, fostering a culture of innovation, collaboration, and continuous improvement.

Product Delivery & Execution

• Guide products through their full lifecycle, from discovery and business case development to implementation and adoption.

• Partner closely with Technology, Business Analysis, Operations, and User Adoption teams to ensure successful delivery and customer outcomes.

• Translate strategic goals into actionable priorities and clear execution plans.

• Manage competing demands, navigate ambiguity, and proactively resolve risks that could impact delivery.

Customer & Business Impact

• Champion user-centered thinking and ensure products deliver intuitive, scalable, and meaningful experiences.

• Balance user needs, business objectives, and technical considerations to maximize value.

• Measure success through adoption, operational efficiency, business outcomes, and customer satisfaction.

What Success Looks Like

You excel at connecting vision to execution. You're equally comfortable discussing long-term product strategy with executives as you are partnering with delivery teams to solve critical challenges. You thrive in fast-moving environments, influence without authority, and consistently turn complex business needs into impactful product solutions.

Most importantly, you're passionate about building products that matter and developing teams that deliver exceptional results.

Location & Schedule​

• St. Paul, Milwaukee, Cincinnati, Tempe, Earth City, Charlotte, Marshall

• Monday - Friday 8am-5pm CST

Basic Qualifications

• Bachelor’s degree, or equivalent work experience

• Typically eight or more years of relevant experience

Preferred Skills/Experience

• Proven experience leading product, platform, technology, or digital delivery teams

• Strong product management and roadmap planning expertise

• Ability to translate business requirements into technology solutions and influence cross-functional stakeholders

• Technical fluency with the ability to engage effectively with engineering and architecture teams

• Experience managing competing priorities while delivering measurable outcomes

• Excellent communication, leadership, and relationship-building skills

• Strong organizational, project management, and execution capabilities

• Ability to navigate ambiguity and lead teams through change and transformation

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.